Associate Director, Medical Training & Medical Information

Verastem

1d•$186,000 - $225,000

About The Position

The Associate Director, Medical Training & Medical Information is a key member of the Medical Affairs organization and the central point of contact for accurate, balanced, and compliant medical information for healthcare practitioners, other external stakeholders, and internal stakeholders. The role has two main areas of responsibility: supporting the design, delivery, and refinement of scientific, disease-state, product, and capabilities training strategies for Medical Affairs, particularly for Field Medical; and managing day-to-day Medical Information operations, including responses to unsolicited requests, content strategy, vendor oversight, and adverse-event and product-quality-complaint intake and reporting. The role partners with Medical Affairs, Field Medical, Regulatory, Clinical Development, Safety/Pharmacovigilance, Commercial, Legal, Compliance, and other cross-functional teams to ensure medical information responses, field medical materials, and training content are accurate, compliant, timely, and aligned with approved product information. The Associate Director serves as the subject matter expert and primary point person for therapeutic-area and product-related medical information, and helps establish scalable Medical Information and Field Medical support infrastructure as the organization grows. Responsibilities include supporting Medical Affairs learning and development strategies; training Field Medical colleagues on Medical Information processes, disease-state and product information, scientific content, and approved medical materials; developing onboarding and ongoing training; maintaining training materials and resources; and supporting training for launches, new data, congresses, and publications. The role also owns Medical Information operations for marketed products, responds to unsolicited inquiries, develops and maintains standardized responses and resources, manages workflows and service standards, monitors inquiry trends, establishes metrics and reporting, partners with Pharmacovigilance/Safety on safety information, maintains an approved resource library, supports congress activities, and ensures inspection readiness and appropriate documentation. The position requires a bachelor's degree in a scientific or healthcare-related discipline and 6–8+ years of relevant experience in Medical Training, Medical Communications, Field Medical, or a related pharmaceutical/biotechnology function. An advanced scientific, medical, pharmacy, nursing, or related degree is preferred. Experience with commercial-stage products, Medical Affairs content, Medical Information inquiries, cross-functional collaboration, and scientific writing is relevant to the role. Oncology, launch, MSL/Field Medical training, Medical Information platforms, and vendor-management experience are preferred.

Requirements

Bachelor's degree in a scientific or healthcare-related discipline.
6–8+ years of relevant experience in Medical Training, Medical Communications, Field Medical, or a related pharmaceutical/biotechnology function.
Experience developing and maintaining medical/scientific content for Field Medical or Medical Affairs teams.
Demonstrated experience managing medical information inquiries and developing scientifically rigorous responses.
Strong understanding of pharmaceutical product information, approved labeling, and the distinction between promotional and non-promotional medical communications.
Experience working cross-functionally with Medical Affairs, Regulatory, Pharmacovigilance, Clinical Development, Commercial, Legal, and Compliance teams.
Strong scientific and clinical writing skills, including the ability to synthesize complex information into clear, concise, audience-appropriate content.
Strong project management and organizational skills, including the ability to manage multiple priorities and deadlines in a fast-paced environment.
Excellent attention to detail and commitment to scientific accuracy and compliance.
Ability to work independently and effectively in a highly collaborative, cross-functional environment.

Nice To Haves

Advanced degree such as PharmD, PhD, MSN, PA, NP, or equivalent healthcare/scientific training.
Experience supporting a commercial-stage pharmaceutical or biotechnology product.
Experience supporting an oncology product or oncology Medical Affairs organization.
Experience supporting product launch or pre-launch Medical Affairs activities.
Experience developing and delivering Medical Training strategies and working directly with MSL/Field Medical teams.
Experience with Medical Information databases, inquiry management platforms, or content management systems.
Experience managing external Medical Information vendors or service providers.

Responsibilities

Support development and implementation of Medical Affairs learning and development strategies, particularly for Field Medical.
Train Field Medical colleagues on Medical Information processes, disease-state and product information, scientific content, and appropriate use of approved medical materials.
Develop and deliver onboarding and ongoing training for MSLs and other Medical Affairs colleagues.
Work with Medical Directors and Field Medical leadership to identify content and training needs based on scientific data, field insights, inquiries, and product-information changes.
Develop and maintain scientifically accurate, balanced, appropriately referenced training materials and core Field Medical content consistent with approved product information and Medical Affairs strategy.
Support Medical Affairs training for product launches, data readouts, congresses, publications, and other scientific milestones.
Manage external training vendors, speakers, and subject-matter experts as appropriate.
Support documentation and tracking of required Medical Affairs training.
Monitor scientific data, publications, congress presentations, treatment guidelines, and other relevant therapeutic-area information.
Own and manage Medical Information operations for marketed products and serve as the primary contact for medical information requests.
Ensure unsolicited medical information responses are timely, accurate, balanced, and scientifically rigorous.
Translate complex clinical and scientific data into clear, accurate, compliant materials for internal and external audiences.
Lead development, review, and maintenance of standardized responses and resources for frequently received medical inquiries.
Establish and maintain processes, workflows, systems support, and service standards for handling, documenting, and reporting inquiries in alignment with company policies and applicable regulatory and industry standards.
Support vendor management for Medical Information services, content development, or technology platforms, where applicable.
Monitor inquiry trends to identify emerging questions, knowledge gaps, and opportunities for new resources.
Establish metrics and dashboards and report Medical Information insights and trends to Medical Affairs leadership.
Partner with Pharmacovigilance/Safety on identification, documentation, and escalation of adverse events and other safety-related information.
Maintain an approved Medical Information resource library and supporting scientific references.
Support the Medical Information presence at scientific and medical congresses.
Serve as the central Medical Affairs point person for product information and promote consistent, accurate communication of approved medical and scientific information.
Review and update Medical Information content as clinical data, publications, regulatory information, or safety information becomes available.
Ensure inspection readiness and documentation of Medical Information activities.
Participate in cross-functional product and launch-readiness planning as the Medical Information subject matter expert.