Associate Director, Medical Information

Uniphar Group

1d•$175,000 - $190,000•Hybrid

About The Position

Uniphar BESTMSLs is partnering with an innovative biopharmaceutical company focused on advancing treatments across aesthetics and therapeutics. The Associate Director, Medical Information will lead the Medical Information function and contribute to Medical Affairs by overseeing the delivery of high-quality, compliant scientific and medical information, supporting cross-functional initiatives, and driving operational excellence. This is a full-time hybrid role based in Nashville, Tennessee.

Requirements

PharmD, PhD in biological sciences, or equivalent advanced scientific degree.
At least 6 years of experience within Medical Affairs, including at least 3 years in Medical Information or a related function.
At least 2–4 years of management or functional leadership experience.
Strong understanding of Medical Information standards in the pharmaceutical industry and applicable regulations.
Excellent verbal and written communication skills.
Strong listening, presentation, and stakeholder management abilities.
Professional phone etiquette and familiarity with customer-facing communication.
Experience with Customer Relationship Management (CRM) systems.
Strong organizational and project management skills.

Nice To Haves

Experience supporting neurotoxins and/or aesthetics products in a Medical Affairs capacity.
Team-oriented approach and excellent interpersonal and communication skills.
Demonstrated ability to build effective cross-functional relationships.
Ability to develop project strategies and successfully execute initiatives.
Highly developed problem-solving and critical-thinking capabilities.
Ability to learn, interpret, and communicate complex clinical and scientific information effectively.
Ability to work independently while thriving in a collaborative team environment.
Strong organizational and time-management skills, including the ability to manage multiple priorities.
Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
Ability to travel as needed to support Medical Affairs activities, including medical congresses.

Responsibilities

Lead the Medical Information function, including resource allocation, process improvement, and performance metrics for inquiry handling, response time, and quality.
Generate reports and metrics for Medical Information activities and present findings to cross-functional stakeholders.
Monitor inquiry trends and oversee the development, review, and maintenance of standard response letters, FAQs, and scientific resources.
Review published medical literature and internal clinical documents to formulate accurate, balanced, and compliant Medical Information responses.
Partner with Field Medical and other Medical Affairs functions to ensure alignment and support healthcare professional needs.
Represent Medical Affairs at scientific meetings and medical congresses as needed.
Monitor Medical Information processes and quality systems, lead business review meetings, and identify opportunities for continuous improvement.
Recognize and collect information related to adverse events, product complaints, and medical device reports, ensuring compliant reporting under applicable regulations and company policies.
Develop and update SOPs, work instructions, and departmental processes to align with business objectives and regulatory requirements.
Manage Medical Information inquiries and documentation within CRM systems.
Serve as an internal scientific and medical resource, providing training and support to commercial and cross-functional teams as appropriate.
Provide oversight to medical reviewers participating in promotional review activities.
Support hiring, mentoring, coaching, and professional development of Medical Information personnel.