Associate Director, Legal AI Quality & Standards

Milbank LLP • New York City, NY

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About The Position

Milbank is seeking an Associate Director, Legal AI Quality & Standards to help ensure that AI is used safely, efficiently, and consistently with client obligations and professional responsibility requirements. Reporting to the Head of AI, Knowledge & Innovation and the Office of General Counsel, this role works with legal, technology, risk, and business stakeholders across the firm.

Requirements

• J.D. from an accredited law school and admission to a U.S. state bar.
• Five or more years of legal practice experience, including exposure to legal ethics, professional responsibility, regulatory frameworks, data privacy, or technology-related legal issues.
• Strong understanding of professional responsibility rules applicable to law-firm use of AI.
• Familiarity with AI technologies and their application in legal practice.
• Proficiency with Microsoft Office, SharePoint, Copilot, Harvey AI, document management systems (such as iManage and NetDocuments), document comparison tools (such as Litera Compare), and AI consumption-based cost models.
• Demonstrated judgment and ability to balance risk mitigation with responsible adoption.
• Project management capabilities to manage multiple streams of responsibilities with stakeholders throughout the firm.
• Excellent verbal and nonverbal communication skills and presence with senior stakeholders.

Responsibilities

• Develop quality control workflows and practical AI safeguards around legal work product.
• Monitor legal and regulatory guidance and advise on professional responsibility and compliance considerations.
• Develop and maintain responsible AI usage standards and guidelines for firm attorneys and support staff.
• Partner with IT to develop effective solutions in support of client AI guidelines.
• Partner with the Office of General Counsel to incorporate ethical boundaries into firmwide AI and Knowledge strategies.
• Coordinate with the Managing Attorney’s Office to stay up to date on state laws, local court rules, and judges’ standing orders that may affect the use of AI in the firm’s practices.
• Monitor AI usage costs and promote cost-efficient solution design.
• Collaborate with legal AI builders to ensure new solutions meet responsible-use standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree