Global Payments Solutions, Global Business Manager

HSBC•New York, NY
•$135,300 - $202,900

About The Position

HSBC’s Global Payments Solutions (GPS) business helps clients make payments across borders, currencies, and regulatory environments, supported by its international network and in-country and regional expertise. The Associate Director, Global Business Management role has a broad remit spanning business strategy, analytics, and performance management across GPS. It requires navigating a large global footprint and delivering challenging work to demanding timelines. The role supports business problem-solving, turns strategy and data into a clear business narrative, and contributes to governance of business performance. It also involves building stakeholder networks and providing support and guidance where work is non-routine and conditions may be uncertain.

Requirements

  • Strategic thinking and the ability to work collaboratively to develop and execute complex strategic plans.
  • Knowledge of the GPS business and the broader structure of HSBC’s Global Businesses.
  • Demonstrated understanding of the banking and financial services industry and its regulatory and economic environment.
  • Strong spoken and written communication skills.
  • Strong stakeholder management and influencing skills to foster collaboration across business areas and deliver desired outcomes.
  • Proven track record and confidence working with internal senior management.
  • Ability to work with considerable autonomy and pace on high-priority deliverables.
  • Success working in small, fast-paced teams.

Responsibilities

  • Solve business issues by connecting people, leveraging the network, and providing expertise.
  • Synthesize strategy and data to drive the GPS narrative and outcomes.
  • Support governance of business performance, including reporting to senior Group stakeholders, taxonomy, cost control, ways of working, workforce management, and FTE management.
  • Build and maintain strong networks with key internal stakeholders to enable execution and act as an influential partner.
  • Provide support and guidance in non-routine situations involving delegated responsibilities and uncertainty.

Benefits

  • Tailored professional development opportunities.
  • Competitive pay and benefits package.
  • Wellness Hub.
  • Welcoming and inclusive work environment.
  • Industry-leading volunteerism policy.
  • Matching gift program.
  • Sustainability and Climate Change Initiatives.
  • Employee Resource Groups.
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