Associate Director, Field Tools & Analytics, Oncology
About The Position
The Associate Director, Field Tools & Analytics owns the overall strategy, technology roadmap, and solution architecture for Oncology field tools supporting the sales organization across solid and liquid tumor brands. The role sets the long-range vision for field tools, determines platform and technology investments, and ensures solutions scale with evolving brand and franchise needs. The Associate Director leads two direct reports—a Senior Manager and a Manager, Field Tools & Analytics—who handle day-to-day operations in alignment with the strategy. This position authors the multi-year roadmap, makes platform investment, retirement, and consolidation decisions, and architects end-to-end solutions across CRM, analytics, and reporting platforms. It establishes technical and business requirement standards, approves major system design decisions, and partners with IT, BTS, and OEC to align architecture with enterprise standards and compliance requirements. The Associate Director serves as an executive-level contact and escalation point across Sales Leadership, Commercial Operations, IT, Training, OEC, Legal, and Medical/Regulatory. The role provides final sign-off on requirements, enhancement priorities, and major project scope; leads cross-functional governance; manages and develops the field tools team; and advises senior executives on technology direction and investment decisions.
Requirements
- BA/BS degree required.
- At least 8 years of pharmaceutical or relevant industry experience, including experience setting technology strategy or architecting commercial solutions.
- Demonstrated people leadership experience managing managers or senior individual contributors.
- Strong executive presence and ability to advise Executive and Sales Leadership on strategic technology decisions.
Nice To Haves
- Advanced degree.
- Strategic and architectural understanding of Salesforce/Veeva CRM platform capabilities.
- Ability to evaluate and select enterprise data analytics platforms such as Tableau, Power BI, or QlikView.
- SQL or equivalent database management knowledge sufficient to assess data architecture decisions.
- Working knowledge of Python or R for evaluating analytical approaches; hands-on execution is not required.
- Strategic and long-range planning capability.
- Enterprise solution architecture capability.
- Executive influence and communication skills.
- People leadership and talent development capability.
- Business acumen and financial analysis skills.
Responsibilities
- Own and author the long-range strategic plan and multi-year technology roadmap for all Oncology field tools.
- Set priorities for platform investment, retirement, and consolidation based on franchise needs and return on investment.
- Anticipate future field force needs and evolve the toolset ahead of business demand.
- Architect end-to-end field tool solutions, including system design, data flows, and integrations across CRM, analytics, and reporting platforms.
- Set technical and business requirement standards and serve as final approver on major system design decisions.
- Partner with IT, BTS, and OEC to align architecture with enterprise technology standards and compliance requirements.
- Serve as an executive-level point of contact and escalation path across Sales Leadership, Commercial Operations, IT, Training, OEC, Legal, and Medical/Regulatory.
- Provide final sign-off on business requirements, enhancement prioritization, and project scope for major initiatives.
- Lead cross-functional governance forums to align technology decisions with brand and franchise strategy.
- Directly manage and develop the Senior Manager and Manager, Field Tools & Analytics.
- Ensure the team is appropriately resourced for current and future demand, delegating operational execution to direct reports.
- Coach and mentor team members, set clear goals and expectations, and conduct performance management and career development.
- Build and maintain trusted relationships with VPs, Sales Directors, and Analytics leadership.
- Advise senior executives on strategic technology direction and investment decisions and influence without direct authority.
Benefits
- Paid time off, including vacation, holidays, and sick time.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in long-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Director
