Associate Director, Field Reimbursement Manager - Liver - Southeast

Gilead Sciences•Atlanta, GA

1d•$177,905 - $230,230•Remote

About The Position

The Associate Director, Field Reimbursement Manager – Liver is an expert in Liver market access who stays informed about local and national payer policies and acquisition pathways and proactively addresses coverage and reimbursement challenges to support timely treatment access. The role collaborates with internal teams, including Therapeutic Specialists (Sales), Marketing, and Patient Support, to align patient access strategies across the organization. It also manages multiple projects, solves problems, and identifies opportunities to improve workflows so patients can receive necessary treatments without unnecessary delays. This remote, field-based role covers the Southeast region, including Charlotte, Atlanta, Louisville, and Columbia. Candidates must reside within 10 miles of their region’s borders. The role requires travel 75% of the time across designated regions and strategic accounts, and in-person meetings with key stakeholders are crucial to success. The Associate Director also serves as a people leader, responsible for fostering inclusion, developing employees’ skills and potential through coaching and feedback, and empowering teams by aligning goals and removing barriers. The salary range is $177,905.00–$230,230.00. The position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives, paid time off, and company-sponsored medical, dental, vision, and life insurance, subject to applicable plan terms and conditions.

Requirements

Bachelor's degree and 10 years of experience, or a master's degree and 8 years of experience, or a Ph.D. and 2 years of experience.
Willingness to travel 75% of the time across designated regions and strategic accounts.
Must reside within 10 miles of the region's borders.
Ability to work in a field-based role where in-person meetings with key stakeholders are crucial to success.

Nice To Haves

BA/BS/RN with 10+ years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related team.
MA/MS/PharmD with 8+ years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related role.
Prior leadership, enterprise account, IDN/health system, or cross-functional account strategy experience.
Deep understanding of relationships among payers, providers, health systems, specialty pharmacies, and pharmaceutical companies in reimbursement and access.
Demonstrated experience managing large, complex provider accounts, multi-location health systems, IDNs, national or regional accounts, or accounts spanning multiple states or regions.
Familiarity with pharmacy and medical benefits, specialty payer landscape, reimbursement pathways, and acquisition models across commercial, Medicare, Medicaid, and other payer segments.
Understanding of local, state, and national policy changes and their effects on reimbursement, coverage, acquisition, and account workflows.
Experience partnering with specialty pharmacies and HUB services on account-specific workflow optimization and patient access processes.
Ability to influence without authority, align matrixed stakeholders, and translate account-level barriers into scalable process improvements.
Strong executive presence and comfort engaging C-suite and executive leadership, pharmacy directors, revenue cycle leaders, implementation leaders, and system stakeholders.

Responsibilities

Develop and manage business relationships with key account stakeholders, including providers and specialty pharmacies, to facilitate patient access to Gilead products.
Serve as a regional reimbursement expert, use influence mapping to identify and engage key customer accounts, and communicate effectively with appropriate stakeholders.
Assist the internal patient support program team in enhancing hub and FRM processes, including streamlining benefit verification and improving prior authorization education.
Communicate changes in formulary or reimbursement processes for Gilead products and provide accounts timely support and education on requirements such as medical exceptions and prior authorization.
Collaborate with cross-functional internal and external stakeholders to create instructional resources that help providers and office staff understand reimbursement best practices.
Increase coordination with the Gilead HUB to improve communication between FRMs and case managers and provide efficient account support.
Identify bottlenecks in the patient journey and use technology tools to respond promptly to high-need cases.
Demonstrate cultural sensitivity and flexibility, adapting to different environments and practices without being overly prescriptive.
Maintain a patient-centric, collaborative approach focused on patient access and positive outcomes through teamwork.
Create inclusion by modeling inclusion and embedding the value of diversity in team management.
Develop talent by understanding employees’ skills, experience, aspirations, and potential and coaching them on performance and development.
Empower teams by aligning goals, purpose, and organizational objectives, holding team members accountable, removing barriers, and connecting the team to the broader organization.