Senior Field Reimbursement Manager - Liver - South TX/ Louisiana

Gilead Sciences • New Orleans, LA

20h • Remote

About The Position

The Senior Field Reimbursement Manager – Liver is a regional expert in liver-market access who monitors local and national payer policies and acquisition pathways and proactively addresses coverage and reimbursement challenges to help patients access treatment without unnecessary delays. The role develops and manages business relationships with providers, specialty pharmacies, and other key account stakeholders; collaborates with Sales, Marketing, Patient Support, the Gilead HUB, and other internal and external partners; and identifies opportunities to improve reimbursement workflows and patient access processes. The position is remote and field-based, covering South Texas and Louisiana, including Houston, Louisiana, and Mobile, Alabama. Candidates must reside within 10 miles of their region’s borders. The role requires travel 75% of the time, with in-person stakeholder meetings central to success. The position also emphasizes cultural sensitivity, patient-centered collaboration, and—in people-leader roles—inclusion, talent development, and empowering teams.

Requirements

• Bachelor's degree and eight years of experience, or a master's degree and six years of experience, or a Ph.D.
• Willingness to travel 75% of the time across designated regions and strategic accounts.
• Reside within 10 miles of the region's borders.

Nice To Haves

• BA/BS/RN with 8 or more years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related area.
• MA/MS/PharmD with 6 or more years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related area.
• Prior leadership, enterprise account, IDN/health system, or cross-functional account strategy experience.
• Deep understanding of relationships among payers, providers, health systems, specialty pharmacies, and pharmaceutical companies in reimbursement and access.
• Experience managing large, complex provider accounts, multi-location health systems, IDNs, national or regional accounts, or accounts spanning multiple states or regions.
• Familiarity with pharmacy and medical benefits, specialty payer landscapes, reimbursement pathways, and acquisition models across commercial, Medicare, Medicaid, and other payer segments.
• Understanding of local, state, and national policy changes and their effects on reimbursement, coverage, acquisition, and account workflows.
• Experience partnering with specialty pharmacies and HUB services to optimize account workflows and patient access processes.
• Ability to influence without authority, align matrixed stakeholders, and translate account-level barriers into scalable process improvements.
• Executive presence and comfort engaging C-suite or executive leadership, pharmacy directors, revenue cycle leaders, implementation leaders, and health-system stakeholders.

Responsibilities

• Develop and manage relationships with key account stakeholders, including providers and specialty pharmacies, to facilitate patient access to Gilead products.
• Serve as a regional reimbursement expert, using influence mapping to identify and engage key accounts and communicate with appropriate stakeholders.
• Support the internal patient support program team in improving HUB and field reimbursement processes, including benefit verification and prior-authorization education.
• Communicate changes to product formularies and reimbursement processes and provide accounts with timely education and support on requirements such as medical exceptions and prior authorization.
• Collaborate with internal and external stakeholders to create instructional resources that help providers and office staff understand reimbursement best practices.
• Coordinate with the Gilead HUB to improve communication between field reimbursement managers and case managers and provide efficient account support.
• Identify bottlenecks in the patient journey and use technology tools to respond promptly to high-need cases.
• Adapt to cultural similarities and differences with open-mindedness and flexibility, without assigning value or being overly prescriptive.
• Promote patient access and positive outcomes through collaboration, placing patient and team success at the forefront.
• As a people leader, create inclusion, develop talent through coaching and feedback, and empower teams by aligning goals, removing barriers, and connecting teams to the broader organization.

Benefits

• Discretionary annual bonus may be available.
• Discretionary stock-based long-term incentives may be available, with eligibility varying by role.
• Paid time off.
• Company-sponsored medical insurance.
• Company-sponsored dental insurance.
• Company-sponsored vision insurance.
• Company-sponsored life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior