Associate Director, Digital Change Lead
About The Position
Johnson & Johnson is seeking an Associate Director to lead modernization of the Clinical Risk Management (CRM) digital and data landscape. The role defines strategic direction, priorities, governance, investment cases, and value measures for CRM-owned digital capabilities and related cross-functional initiatives. It partners with CRM leadership, RDQ functions, enterprise programs, technology organizations, and external partners to align investments with clinical risk management, quality, compliance, and business priorities. The Associate Director provides portfolio-level leadership across digital lifecycle management, process modernization, data accessibility and quality, controlled change, and sustainable adoption. The position establishes the operating model in which the Manager executes process optimization and digital administration. It retains strategic accountability for senior-level escalation, vendor direction, governance design, prioritization, business cases, budget recommendations, and alignment on joint RDQ digital initiatives, including capabilities beyond CRM. The role is accountable for CRM digital strategy, portfolio priorities, governance design, major business cases, budget recommendations, value realization, and strategic risk decisions. It provides direction to service providers, contractors, consultants, and supporting employees; formal people-management responsibilities apply where assigned. The role may be located in New Jersey, Pennsylvania, Zug, Switzerland, High Wycombe, UK, Issy-Les-Moulineaux, France, or Beerse, Belgium.
Requirements
- Bachelor’s degree or equivalent university degree is required.
- Significant relevant experience in healthcare, pharmaceutical, medical device, biologics, technology, consulting, or regulated life sciences, including leadership of complex digital, data, quality, or process portfolios.
- Demonstrated experience defining strategy, roadmaps, business cases, budgets, governance models, business requirements, operating models, and value measures for digital or process modernization.
- Experience leading digital solution lifecycle management, systems implementation or enhancement, data governance, master data, taxonomy, analytics, process modernization, or related capabilities.
- Knowledge of clinical trial risk management, R&D Quality processes, GxP expectations, computer system lifecycle practices, and applicable quality and compliance frameworks.
- Demonstrated ability to influence senior leaders and complex cross-functional teams, balance quality and compliance risk with business value, and make decisions amid ambiguity.
- Strong executive communication, negotiation, change leadership, program management, financial acumen, and vendor leadership skills.
Nice To Haves
- A degree focused in a scientific, technology, data, engineering, business, or related discipline.
- A master’s or advanced degree.
Responsibilities
- Define and maintain the CRM digital and data strategy, target state, roadmap, investment priorities, value measures, and portfolio sequencing in alignment with CRM, RDQ, R&D, and enterprise direction.
- Lead CRM digital solution lifecycles and major modernization initiatives, including business needs, requirements, option assessment, implementation strategy, release decisions, adoption, enhancement, and retirement.
- Design and chair decision-making mechanisms for demand, change, risk, data, and investment priorities; resolve or elevate material cross-functional, quality, compliance, resource, architecture, and operating-model issues.
- Set direction and standards for trusted data, master data, taxonomy, metadata, definitions, accessibility, quality oversight, interoperability, and analytics, sponsoring implementation through the Manager and delivery partners.
- Represent CRM-OpEx in RDQ, R&D, and enterprise forums, and align shared assets, dependencies, controls, and value for joint digital initiatives with other RDQ functions.
- Establish strategic supplier direction, delivery expectations, sourcing and resource approaches, budget recommendations, and performance oversight for external providers and supporting teams.
- Ensure the digital portfolio and modernization agenda appropriately manage quality and compliance risk, and provide senior leadership for significant audit or inspection matters, commitments, and sustained remediation.
- Provide direction to external service providers, contractors, consultants, and employees supporting the CRM-OpEx digital and data portfolio.
- Delegate operational coordination, forum administration, portal maintenance, taxonomy execution, vendor follow-through, evidence coordination, and routine process optimization to the Manager while retaining strategic accountability.
Benefits
- Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
- Vacation: 120 hours per calendar year.
- Sick time: 40 hours per calendar year, with specified higher amounts for eligible Colorado and Washington residents.
- Holiday pay, including floating holidays: 13 days per calendar year.
- Work, Personal and Family Time: up to 40 hours per calendar year.
- Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
- Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
- Caregiver leave: 80 hours in a 52-week rolling period.
- Volunteer leave: 32 hours per calendar year.
- Military spouse time off: 80 hours per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Director
