Associate Director, Digital Change Lead
About The Position
The Associate Director is the strategic lead for modernizing the Clinical Risk Management (CRM) digital and data landscape. The role defines direction, priorities, governance, investment cases, and value measures for CRM-owned digital capabilities and related cross-functional initiatives. The Associate Director partners with the Head, CRM-OpEx, CRM leadership, RDQ functions, enterprise programs, technology organizations, and external partners to align investments with clinical risk management, quality, compliance, and business priorities. The position provides portfolio-level leadership across digital lifecycle management, process modernization, data accessibility and quality, controlled change, and sustainable adoption. It establishes the operating model within which the Manager executes process optimization and digital administration. The Associate Director retains strategic accountability for senior-level escalation, vendor direction, governance, prioritization, business cases, budget recommendations, and alignment for joint RDQ digital initiatives, including capabilities beyond CRM. The role may be located in New Jersey, Pennsylvania, Zug, Switzerland, High Wycombe, UK, Issy-Les, France, or Beerse, Belgium.
Requirements
- Bachelor’s degree or equivalent university degree in a scientific, technology, data, engineering, business, or related discipline.
- Significant relevant experience in healthcare, pharmaceutical, medical device, biologics, technology, consulting, or regulated life sciences, including leadership of complex digital, data, quality, or process portfolios.
- Demonstrated experience defining strategy, roadmaps, business cases, budgets, governance models, business requirements, operating models, and value measures for digital or process modernization.
- Experience leading digital solution lifecycle management, systems implementation or enhancement, data governance, master data, taxonomy, analytics, process modernization, or related capabilities.
- Knowledge of clinical trial risk management, R&D Quality processes, GxP expectations, computer system lifecycle practices, and applicable quality and compliance frameworks.
- Ability to influence senior leaders and complex cross-functional teams, balance quality and compliance risk with business value, and make decisions amid ambiguity.
- Strong executive communication, negotiation, change leadership, program management, financial acumen, and vendor leadership skills.
Nice To Haves
- Master’s or advanced degree.
- Focus of degree in a scientific, technology, data, engineering, business, or related discipline.
Responsibilities
- Define and maintain the CRM digital and data strategy, target state, roadmap, investment priorities, value measures, and portfolio sequencing in alignment with CRM, RDQ, R&D, and enterprise direction.
- Provide accountable leadership for CRM digital solution lifecycles and major modernization initiatives, including business needs, requirements, option assessment, implementation strategy, release decisions, adoption, enhancement, and retirement.
- Design and chair decision-making mechanisms for demand, change, risk, data, and investment priorities; resolve or elevate material cross-functional, quality, compliance, resource, architecture, and operating-model issues.
- Set direction and standards for trusted data, master data, taxonomy, metadata, definitions, accessibility, quality oversight, interoperability, and analytics, and sponsor implementation through the Manager and delivery partners.
- Represent CRM-OpEx in RDQ, R&D, and enterprise forums and partner with other RDQ functions on joint digital initiatives to align shared assets, dependencies, controls, and value.
- Establish strategic supplier direction, delivery expectations, sourcing and resource approaches, budget recommendations, and performance oversight for external service providers, contractors, consultants, and supporting teams.
- Ensure the digital portfolio and modernization agenda appropriately manage quality and compliance risk; provide senior leadership for significant audit or inspection matters, commitments, and sustained remediation.
- Own digital strategy, portfolio priorities, governance design, major business cases, budget recommendations, value realization, and strategic risk decisions for the CRM digital landscape.
- Approve or recommend material changes to roadmaps, investment, operating models, data standards, supplier strategy, and cross-functional commitments.
- Provide direction to external service providers, contractors, consultants, and employees supporting the CRM-OpEx digital and data portfolio; formal people-management accountabilities apply where assigned.
Benefits
- Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
- Vacation: 120 hours per calendar year.
- Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
- Holiday pay, including floating holidays: 13 days per calendar year.
- Work, Personal and Family Time: up to 40 hours per calendar year.
- Parental Leave: 480 hours within one year of a birth, adoption, or foster care placement.
- Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
- Caregiver Leave: 80 hours in a 52-week rolling period.
- Volunteer Leave: 32 hours per calendar year.
- Military Spouse Time-Off: 80 hours per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Director
