Associate Director – Consumer Financial Services Strategy & Product
About The Position
Verizon is seeking a vision-driven product leader to grow its consumer financial services portfolio and create new value for customers. The role supports the strategy, identification, and deployment of consumer-facing financial products that deepen customer engagement and expand Verizon’s presence in fintech and financial services. It evaluates market dynamics, researches consumer needs, and defines value propositions, translating market insights into product strategies for Verizon’s digital services. The position identifies, negotiates, and establishes partnerships with third-party financial institutions to co-create competitive financial solutions. It builds data-backed business cases and economic models and secures leadership support to fund and prioritize initiatives. From concept through rollout, the role works with product design, engineering, compliance, marketing, and operations to create end-to-end customer experiences and execute go-to-market strategies. The role calls for a commercially minded product leader with consumer fintech expertise, financial acumen, and the ability to lead across a large, matrixed enterprise. The position is hybrid, with a defined work location combining work from home and at least three days per week in the office. Scheduled weekly hours are 40.
Requirements
- Bachelor’s degree or four or more years of work experience.
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
- Deep understanding of consumer fintech products and associated regulatory, risk, and compliance landscapes.
- Proven track record evaluating, negotiating, and managing complex, high-value partnerships with third-party financial institutions, banks, card networks, or fintech platforms.
- Exceptional financial modeling skills and demonstrated ability to build business cases, quantify economic models, evaluate P&L implications, and secure executive alignment for multi-million-dollar initiatives.
- Strong user empathy and experience using quantitative and qualitative research, customer journey mapping, and competitive analysis to translate customer needs into product features.
- Ability to drive consensus, orchestrate cross-functional teams, and manage complex go-to-market strategies in a large, matrixed enterprise.
- Hands-on experience leading products through the full lifecycle using KPIs, user metrics, and iterative testing.
- Ability to work in a hybrid arrangement with at least three days per week in the office.
Nice To Haves
- Eight or more years of product management experience leading consumer-facing digital products, particularly consumer fintech, embedded finance, co-branded credit cards, POS financing/BNPL, or digital wallets.
- Demonstrated strategic business development experience negotiating, structuring, and managing high-value partnerships with banks, card networks, and financial institutions.
- Strong financial and commercial acumen, including P&L evaluation, financial modeling, data-backed business cases, and securing executive buy-in for large-scale initiatives.
- Ability to translate qualitative and quantitative consumer research, customer journey mapping, and competitive analysis into product value propositions.
- Cross-functional leadership in matrixed enterprise environments, coordinating engineering, product design, marketing, legal, compliance, and operations.
- Agile product lifecycle execution using KPIs, user metrics, and iterative testing from discovery and go-to-market rollout through ongoing optimization.
Responsibilities
- Support the strategy, identification, and deployment of innovative consumer-facing financial products.
- Evaluate market dynamics and conduct consumer research to understand user needs and define value propositions.
- Translate market insights into actionable product strategies.
- Identify, negotiate, and establish strategic partnerships with third-party financial institutions.
- Build data-backed financial business cases and define economic models.
- Secure leadership buy-in to fund and prioritize new initiatives.
- Collaborate with product design, engineering, compliance, marketing, and operations to architect end-to-end user experiences.
- Execute go-to-market strategies to accelerate adoption and maximize customer value.
- Lead products through the lifecycle from concept and discovery through launch and optimization, using metrics and iterative testing.
Benefits
- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
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What This Job Offers
Job Type
Full-time
Career Level
Director
