Associate Director-Community Engagement

University of Tennessee • Memphis, TN

3d

About The Position

The Associate Director for Community Engagement and Institutional Impact provides strategic leadership for the university’s community engagement initiatives and leads the process of achieving and maintaining the Carnegie Classification for Community Engagement. The position collaborates with campus leaders, faculty, staff, students, and community partners to build infrastructure, collect and analyze institutional data, document community-engaged teaching, research, clinical service, and outreach, and support continuous improvement that demonstrates the university’s commitment to community engagement.

The Associate Director develops assessment frameworks, prepares reports and institutional narratives, and advances community engagement as a core part of the university’s mission. The role also supports faculty development and recognition, community-engaged learning opportunities, and strategic partnerships with community organizations and other external entities.

Requirements

• Bachelor’s degree; transcript required.
• Four years of experience in outreach, higher education, community engagement, nonprofit, or related fields; alternatively, a master’s degree and two years of experience in these fields.
• Skill in strategic planning, project management, data analysis, assessment, and reporting.
• Ability to manage cross-functional teams and institutional committees.
• Skill in preparing executive-level reports and presentations.
• Excellent organizational and planning skills.
• Ability to lead complex campus-wide initiatives and gather, distill, and communicate data to stakeholders.
• Ability to manage multiple long-term strategic projects.

Responsibilities

• Coordinate the Carnegie Classification process in collaboration with the Vice Chancellor for Student Success.
• Develop and manage project plans, timelines, deliverables, and documentation for Carnegie applications and future reclassification cycles.
• Coordinate university-wide data collection, validation, and reporting with academic colleges, AFSA units, and campus stakeholders.
• Convene and facilitate campus working groups and advisory committees to advance institutional community engagement priorities.
• Prepare institutional reports, executive-level presentations, and narratives for university leadership, accrediting bodies, and external stakeholders.
• Develop and implement assessment frameworks, performance metrics, dashboards, and annual reporting processes to evaluate community engagement outcomes and institutional impact.
• Benchmark university community engagement efforts against Carnegie-classified peer and aspirational institutions.
• Identify, document, and promote community-engaged research, scholarship, teaching, clinical practice, and service across the university.
• Support faculty development and recognition, and the integration of community-engaged scholarship into academic programs and activities.
• Coordinate co-curricular engagement initiatives and community-engaged learning opportunities that enhance student learning and participation.
• Develop and sustain strategic partnerships with community organizations, healthcare agencies, schools, government entities, and nonprofit organizations.
• Establish partnership agreements, incorporate community voice into engagement planning, evaluate partnership effectiveness, and support continuous quality improvement initiatives.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level