Associate, Community Engagement
About The Position
The Associate, Community Engagement organizes and supports volunteer engagement and product collection opportunities in the community. The role uses community donation drop-off locations to acquire recycled products and provide community-based engagement opportunities. The Associate equips community networkers with direction and resources, including marketing and communication materials, successful collection models, and guidance for building on community strengths. The work involves managing multiple projects at once and requires strong organization and attention to detail. All Cradles to Crayons staff participate in in-person volunteer shifts once per month. Cradles to Crayons is a nonprofit founded in 2002 that provides children living in homeless or low-income situations with essential items, free of charge. The organization addresses Clothing Insecurity through community volunteer engagement, donation collection, awareness campaigns, data and evaluation, and legislative outreach. It has distributed more than four million customized packages of essentials and has a staff of approximately 100.
Requirements
- 2–3 years of experience in a role involving project management and work with external stakeholders.
- Proven networking and relationship-building skills.
- Proven written, verbal, and communication skills.
- Excellent customer service skills, including courteous and professional communication with external stakeholders.
- Strong organizational and interpersonal skills; self-motivation, resourcefulness, ability to multitask, and attention to detail.
- Commitment to Cradles to Crayons’ mission and a passion for nonprofit work.
- Valid driver's license and proof of insurance, access to a vehicle, and a clear driving record.
- Ability to walk up and down stairs, bend, reach, push, pull, and lift up to 40 pounds.
- Bachelor's degree or equivalent experience.
- Availability for required weekend and evening hours.
Responsibilities
- Expand the organization's presence and impact in targeted communities by establishing and maintaining partnerships, coordinating donation bin placements, supporting donation drives, and strengthening volunteer networks.
- Develop and manage town-specific goals and project plans to increase brand awareness and deepen community engagement.
- Organize and guide Community Champions toward full engagement in targeted communities.
- Support donor and partner relationships through project follow-up, clear communication, and customer service.
- Coordinate donation pickups and supply distribution logistics, including occasional use of the Cradles to Crayons van.
- Partner with the Marketing Team to produce project communication materials, maintain presentations, and align messaging with End Clothing Insecurity statistics.
- Manage annual collection initiatives by identifying participating groups, coordinating deliverables, and meeting timelines.
- Own assigned projects from planning through execution, aligning work with organizational goals and community needs.
- Record community engagement activities and project milestones in Salesforce to track outcomes and impact.
- Monitor progress toward individual and team donation acquisition and community networking goals, providing data-driven updates and insights.
- Collaborate with the Community Engagement Team on recycled donation acquisition goals and broader organizational priorities.
- Provide project status reports to the Manager of Community Engagement, identifying risks, challenges, and opportunities.
- Support organizational operations and signature initiatives, working flexibly across functions.
- Model and reinforce a positive One Cradles culture grounded in the organization's Cultural Values.
- Perform additional project and program responsibilities as assigned.
- Participate in an in-person volunteer shift once per month.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
