Associate Director Commercial Analytics (Immunology)
About The Position
The Associate Director, Commercial Insights & Analytics (Immunology) serves as a strategic insights partner to the Immunology business. The role integrates primary market research, secondary analytics, competitive intelligence, and commercial performance data to develop an understanding of markets, customers, competitors, and drivers of brand performance. It identifies high-value business questions, designs appropriate research and analytical approaches, synthesizes evidence, and delivers recommendations to inform brand strategy, business planning, and resource decisions. The position independently leads market research, develops performance narratives for leadership, informs data strategy with the Commercial Data team, conducts analyses using raw data, and improves dashboards. The role reports to the Director, Commercial Insights & Analytics, within the Strategic Capabilities & Operations (SCO) team for North America. It partners closely with Marketing, Sales, Market Access, Finance, Medical, and Commercial Data Management. This is a hybrid remote position with occasional travel. The preferred candidate will live in the Boston area, work from the Waltham office one to two days per week, and work remotely otherwise.
Requirements
- Bachelor’s degree required.
- 7+ years of experience in pharmaceutical or biotech commercial insights, market research, analytics, strategy, or consulting.
- Hands-on experience independently leading primary market research using qualitative and quantitative approaches, from defining business questions through methodology, vendor management, synthesis, and recommendation development.
- Ability to triangulate primary research, secondary analytics, competitive intelligence, and stakeholder input into an integrated, objective point of view.
- 2+ years working with pharmaceutical commercial datasets such as claims, DDD, and 867/852 data.
- Proficiency with SQL and/or Python for data analysis and comfort accessing and interrogating data across multiple platforms.
- Experience with Tableau or a similar BI tool.
- Strong analytical reasoning, intellectual curiosity, strategic agility, and creativity in solving ambiguous business problems.
- Ability to lead multiple projects, manage external partners, work cross-functionally, and adapt priorities in a dynamic commercial environment.
- Excellent written and verbal communication, including presenting recommendations and influencing stakeholders at multiple organizational levels.
Nice To Haves
- Familiarity with CRM, sales, market access, and syndicated data is strongly valued.
- Experience with forecasting, scenario analysis, segmentation, competitive intelligence, or strategic planning in the pharmaceutical or biotech industry is preferred.
- Interest in developing knowledge of commercial functions to expand business acumen.
Responsibilities
- Act as a strategic thought partner to Immunology leadership and cross-functional teams, framing business questions and translating evidence into strategic choices, recommendations, and implications.
- Independently scope, design, and lead qualitative and quantitative primary market research, including ATUs, message and concept testing, customer journey research, segmentation, and opportunity assessments.
- Build partnerships across Sales, Marketing, Market Access, Finance, Medical, and other functions while maintaining an objective, enterprise-wide view.
- Synthesize evidence into market and performance narratives explaining what is happening, why it matters, what may happen next, and what actions leadership should consider.
- Define and evolve KPI frameworks and performance measurement approaches that connect commercial activity to strategic objectives and distinguish leading indicators from outcomes.
- Produce reports, presentations, and executive summaries communicating findings, recommendations, and implications.
- Monitor the competitive landscape, assess implications of market events and competitor actions, and incorporate competitive intelligence into assessments and planning.
- Partner with Commercial Data Management and data operations teams to shape data strategy, data mart requirements, and reporting capabilities.
- Conduct ad hoc analyses using raw and transformed datasets to test hypotheses, investigate performance drivers, and address urgent strategic questions.
- Review and update HCP and Account segmentation to maintain field alignment with market and strategy dynamics.
- Generate forward-looking insights for brand planning, long-range planning, budget and forecast cycles, opportunity assessments, and other strategic decisions; conduct scenario analyses where useful.
Benefits
- Competitive 401(k) match.
- Tuition and wellness reimbursements.
- Medical, dental, and vision coverage.
- Additional recognition awards.
- Competitive compensation and annual bonus eligibility, including short-term and long-term bonuses.
- Generous time off policy.
- Opportunity to attend conferences.
- Emphasis on work/life balance.
- Collaborative and team-oriented environment.
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What This Job Offers
Job Type
Full-time
Career Level
Director
