Associate Director Commercial Analytics (Immunology)

Sobi•Waltham, MA

1d•Hybrid

About The Position

The Associate Director, Commercial Insights & Analytics (Immunology) serves as a strategic insights partner to the Immunology business. The role translates primary market research, secondary analytics, competitive intelligence, and commercial performance data into an integrated understanding of the market, customers, competitors, and drivers of brand performance. It identifies high-value business questions, designs appropriate research and analytical approaches, synthesizes evidence, and delivers recommendations that inform brand strategy, business planning, and resource decisions. The position independently leads market research, develops performance narratives for leadership, informs data strategy with the Commercial Data team, conducts ad hoc analyses using raw data, and improves dashboards. It reports to the Director, Commercial Insights & Analytics and is part of the North America Strategic Capabilities & Operations team. The role partners closely with Marketing, Sales, Market Access, Finance, Medical, and Commercial Data Management. This is a hybrid remote position with occasional travel. The preferred candidate lives in the Boston area, works from the Waltham office one to two days per week, and works remotely otherwise.

Requirements

Bachelor’s degree required.
At least 7 years of experience in pharmaceutical or biotech commercial insights, market research, analytics, strategy, or consulting.
Hands-on experience independently leading primary market research using qualitative and quantitative approaches, from defining the business question through methodology, vendor management, synthesis, and recommendations.
Ability to triangulate primary research, secondary analytics, competitive intelligence, and stakeholder input into an integrated and objective point of view.
At least 2 years working with pharmaceutical commercial datasets such as claims, DDD, and 867/852 data.
Proficiency with SQL and/or Python for data analysis and comfort accessing and interrogating data across multiple platforms.
Strong analytical reasoning, intellectual curiosity, strategic agility, and creativity in solving ambiguous business problems.
Ability to lead multiple projects, manage external partners, work cross-functionally, and adapt priorities in a dynamic commercial environment.
Excellent written and verbal communication skills, including presenting recommendations and influencing stakeholders at multiple organizational levels.

Nice To Haves

Familiarity with CRM, sales, market access, and syndicated data.
Experience with Tableau or a similar business intelligence tool.
Experience with forecasting, scenario analysis, segmentation, competitive intelligence, or strategic planning in the pharmaceutical or biotech industry.
Interest in developing knowledge of commercial functions to expand business acumen.

Responsibilities

Act as a strategic thought partner to Immunology leadership and cross-functional teams, framing critical business questions and translating evidence into strategic choices, recommendations, and implications.
Independently scope, design, and lead qualitative and quantitative primary market research, including ATUs, message and concept testing, customer journey research, segmentation, opportunity assessments, and other studies.
Build partnerships across Sales, Marketing, Market Access, Finance, Medical, and other functions while maintaining an objective, enterprise-wide view.
Synthesize evidence into market and performance narratives explaining what is happening, why it matters, what may happen next, and what actions leadership should consider.
Define and evolve KPI frameworks and performance measurement approaches linked to strategic objectives, distinguishing leading indicators from outcomes.
Produce reports, presentations, and executive summaries communicating findings, recommendations, and implications.
Monitor the competitive landscape, assess implications of market events and competitor actions, and incorporate competitive intelligence into assessments and planning.
Partner with Commercial Data Management and data operations teams to shape data strategy, data mart requirements, and reporting capabilities.
Conduct ad hoc analyses of raw and transformed datasets to test hypotheses, investigate performance drivers, and address urgent strategic questions.
Review and update HCP and Account segmentation to ensure field alignment with market and strategy dynamics.
Generate forward-looking insights for brand planning, long-range planning, budget and forecast cycles, opportunity assessments, and other strategic decisions.
Conduct scenario analyses where useful to clarify opportunities, risks, and assumptions.