Associate Director, Client Media Solutions

Real Chemistry

11h•$95,000 - $120,000•Remote

About The Position

The Associate Director, Client Experience (Media) leads integrated media and omnichannel planning across complex pharmaceutical and life sciences accounts. The role translates business objectives, customer insights, and audience needs into strategic media programs that engage healthcare professionals, patients, and caregivers while driving measurable business performance. The position may be remote within the United States or based at a U.S. office in New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.

Requirements

8+ years of pharmaceutical, life sciences, or healthcare media experience.
Deep expertise across integrated media planning and omnichannel customer engagement.
Experience developing HCP and DTC media strategies for complex brands or therapeutic areas.
Strong client leadership, presentation, and storytelling abilities.
Demonstrated success managing multiple client relationships and teams.

Responsibilities

Lead integrated planning across paid, earned, owned, and omnichannel engagement initiatives.
Develop strategic HCP and DTC media recommendations informed by audience insights, market conditions, and business objectives.
Oversee media investment strategies, channel mix recommendations, measurement frameworks, and optimization plans.
Serve as a strategic advisor to clients navigating healthcare engagement challenges.
Lead cross-functional collaboration with Strategy, CRM, Analytics, Creative, and Activation teams.
Guide campaign performance discussions and identify opportunities for innovation and growth.
Manage and develop planning talent while maintaining excellence across client deliverables.