Manager, Client Media Solutions
About The Position
Real Chemistry is seeking a Manager, Client Experience (Media) to join its growing team. This role leads media strategy development and manages staff and workflow to deliver high-quality work. The manager mentors junior team members through ongoing feedback and teaching, evaluates and improves media processes and opportunities, and builds strong client relationships while collaborating with internal teams and agency partners. The position is hybrid, based in a U.S. office—including New York City, Boston, Chicago, Carmel, or Lambertville—or remote within the U.S., depending on team and business needs. The role may require traditional and non-traditional office hours as needed. The position’s stated pay range is $60,000–$80,000, with final compensation determined by job-related factors such as experience, skills, certifications, and location.
Requirements
- Bachelor’s degree or equivalent work experience.
- At least 4 years of experience in client-facing media roles.
- Experience filtering and segmenting data to develop insights at an appropriate level of detail.
- Firm understanding of pharmaceutical regulations and their application to media campaigns.
- Strong presentation skills and a deep understanding of the cross-channel media landscape.
- Ability to manage multiple projects and priorities simultaneously.
- Strong time-management skills and ability to manage work independently under deadlines.
- Ability to accommodate evolving responsibilities and last-minute changes.
- Strong analytical and creative problem-solving skills and attention to detail.
- Professional verbal and written communication skills.
- Advanced proficiency with Excel, PowerPoint, and Google Slides.
- Willingness to work traditional and non-traditional office hours as needed.
- Positive, team-oriented attitude and desire to continually learn and improve.
Nice To Haves
- Pharmaceutical industry experience is strongly preferred.
- Experience with Mediaocean is a plus.
Responsibilities
- Manage Media Planner and Senior Media Planner workflow and deadlines to ensure seamless deliverables.
- Develop insights and recommendations for monthly and quarterly business review (QBR) reporting.
- Identify opportunities to test partners and tactics and present ideas to clients.
- Own the request for proposal (RFP) process, rank proposals, and contribute to vendor negotiations.
- Manage day-to-day campaign implementation and optimization.
- Present media tactical slides and reporting slides.
- Manage campaign authorizations, budgets, and vendor reconciliation.
- Coordinate website tagging and measurement tasks with technology and ad operations teams.
- Mentor and train junior team members, providing ongoing feedback and teaching opportunities.
- Evaluate and improve media processes and opportunities.
Benefits
- Generous holiday and paid time off.
- Options for private medical, dental, and vision plans.
- Support in saving for the future.
- Mental wellness coaching and support.
- Access to more than 13,000 online classes through LinkedIn Learning.
- Free snacks at offices in key markets.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
