Associate Director, Business Development - Based in Austin, Texas (Relocation Support Provided)

ShopBack•New York City, NY

6d•Onsite

About The Position

This is a strategic role for a commercially savvy individual with a strong book of business and monetization ideas. The Associate Director will have a broad mandate over key merchant relationships and commercial negotiations, operating with autonomy over their own portfolio while partnering with the Head of Business Development to shape the wider business development strategy, pipeline, and team. The role is based in Austin, Texas, with relocation support provided.

Requirements

7+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
Proven track record structuring and closing complex commercial deals beyond managing existing relationships.
Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
Data-driven and a critical thinker; able to form a view from numbers and explain the reasoning behind recommendations.
Leadership-ready with the desire and capability to step into a leadership role as the position evolves.
Comfortable with ambiguity and stepping up; judgment and initiative are important.
Ad-Sales & Media Monetization Expertise: Proven track record selling digital performance media (in-app, web, CRM) and physical offline/in-store inventory, with direct experience pitching retail media, rate cards, and flat-fee placement packages alongside core performance agreements.
AI-native: Already uses AI tools as a default way of working.

Responsibilities

Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms that drive revenue growth.
Lead renewals and expansions across key accounts, focusing on unlocking incremental margin and volume.
Partner with the wider Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product, including partnership campaigns and platform reliability issues.
Build and maintain the judgment, relationships, and operating knowledge needed to step into a Head of Business Development level role.
Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance.