Associate Director, Business Development

United Vein & Vascular Centers•Phoenix, AZ

About The Position

The Associate Director, Business Development is a market-facing leadership role responsible for hiring, leading, coaching, and developing Physician and Clinical Liaisons within an assigned market or set of markets. The role serves as the primary in-market contact for the business development team, conducting field ride-alongs, reinforcing referral-growth strategy, and ensuring consistent execution against key performance indicators. The Associate Director owns market execution and team leadership in support of the enterprise-level business development strategy, but does not independently set or change that strategy. The role also builds local relationships with referring physicians, specialty clinics, and community partners; supports effective CRM use and follow-up; monitors performance; and escalates market trends, competitive intelligence, and team needs to the VP, Business Development. The position requires frequent travel within the assigned market and adherence to company conduct, confidentiality, and PHI security requirements. United Vein & Vascular Centers provides comprehensive vein and vascular care through more than 60 clinics across several U.S. states, using minimally invasive procedures and a patient-centric approach.

Requirements

  • At least 3 years of experience in healthcare referral marketing, physician liaison work, pharmaceutical/device sales, or a related field-based business development role.
  • Proven track record of building physician and referral-source relationships that lead to measurable volume growth.
  • Strong coaching and people-leadership skills, including comfort delivering real-time, in-field feedback.
  • Working knowledge of CRM systems and comfort with performance/KPI reporting.
  • Ability to travel frequently within the assigned market for ride-alongs and physician meetings.
  • Dependable, with the ability to meet reliable attendance and punctuality standards.
  • Valid driver’s license.
  • Proof of and continued maintenance of minimum personal auto insurance coverage of $100,000 bodily injury liability per person, $300,000 bodily injury liability per accident, and $50,000 property damage liability.

Nice To Haves

  • At least 1 year of experience directly leading or coaching a field sales/liaison team.
  • Salesforce experience.
  • Bachelor’s degree or equivalent relevant experience.

Responsibilities

  • Hire, lead, and develop a team of Physician Liaisons within assigned markets to drive referral volume and market-share growth.
  • Conduct regular field ride-alongs to observe, coach, and reinforce best practices in physician and referral-source engagement.
  • Monitor individual and team performance against consult, referral, and activity KPIs; provide real-time feedback and course-correction.
  • Manage PL performance, scheduling, onboarding support, and retention.
  • Partner with Talent Acquisition to screen and interview candidates for open PL roles in the market.
  • Build and maintain local relationships with referring physicians, specialty clinics, and community partners.
  • Ensure consistent Salesforce/CRM usage, lead follow-up, and data hygiene across the market team.
  • Reinforce national BD strategy, campaigns, and messaging in the field as directed by the VP, Business Development; do not independently set or change strategy.
  • Escalate market trends, competitive intelligence, and team needs to the VP, Business Development.
  • Promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
  • Act in accordance with UVVC’s Standards of Conduct as outlined in the Employee Handbook.
  • Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, HIPAA, and applicable laws and regulations.
  • Perform other duties as assigned.

Benefits

  • Outstanding work-life balance
  • Health benefits
  • Vision benefits
  • Dental benefits
  • 401(k) plan match
  • Company-paid life insurance
  • PTO
  • Paid holidays
  • Individualized opportunities for career advancement
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