About The Position

The Associate Data Center Technician supports the installation, operation, and maintenance of equipment in hyperscale and enterprise data center environments. This entry-level role is suited to individuals beginning careers in data center operations, telecommunications, or technical infrastructure. As part of a larger delivery team, the technician performs hands-on work involving equipment staging, rack preparation, cabling, labeling, inventory management, and documentation, while learning industry best practices from experienced technicians. The position offers a foundation for developing technical skills and growing within data center operations.

Requirements

  • Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
  • Ability to safely use basic hand tools and follow detailed work instructions.
  • Strong attention to detail and ability to accurately complete documentation and data entry tasks.
  • Ability to follow labeling standards, inventory processes, and quality procedures.
  • Strong teamwork and communication skills, with a willingness to learn from experienced team members.
  • Ability to identify issues and promptly seek guidance when questions or concerns arise.
  • Demonstrated commitment to safety, quality, and continuous learning.
  • Comfort working in a physically active environment that may involve lifting, standing, working at heights, and moving equipment.
  • Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
  • Ability to lift and move equipment up to 50 lbs.

Nice To Haves

  • High school diploma, technical certification, vocational training, or equivalent experience preferred.
  • Familiarity with copper and fiber cabling concepts.
  • Previous exposure to data centers, telecommunications, field services, or technical training programs; beneficial but not required.

Responsibilities

  • Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
  • Perform basic inventory checks against packing lists and update inventory tracking systems.
  • Assist with rack positioning, leveling, and physical preparation under the guidance of senior technicians.
  • Install basic rack accessories, including cable managers, blanking panels, and pre-configured power distribution units (PDUs).
  • Support rack-and-stack activities by lifting, aligning, and securing equipment according to documented procedures.
  • Perform basic copper and fiber patching using predefined port maps and installation instructions.
  • Route and dress cabling in accordance with quality and data center standards.
  • Prepare and terminate cables using approved tools and methods, as required.
  • Label racks, ports, and cabling according to established naming conventions and color-coding standards.
  • Capture equipment serial numbers, rack locations, photographs, and other installation records using standard templates and tools.
  • Execute low-risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior technicians.
  • Perform routine visual inspections of equipment, cabling, alarms, and work areas, and escalate identified issues.
  • Follow established methods of procedure (MOPs), safety requirements, and quality standards.
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