Associate Customer Development Manager, Grocery - New York, NY
About The Position
The Associate Customer Development Manager is a commercial leadership role on the Regional Grocery - Wholesale, Military, & Natural team. The position drives market share, sales volume, and financial performance across assigned customer accounts through insight-led strategy and collaboration with third-party sales agency partners, distributor networks, retail buyers, and internal cross-functional teams. The role focuses on identifying distribution gaps and growth opportunities, improving brand presence, and delivering outstanding on-shelf execution. It may be based at the NYC Park Avenue headquarters or the Rosemont, Illinois campus.
Requirements
- Bachelor's degree.
- At least 4 years of Consumer Packaged Goods or retail commercial experience.
- At least 2 years of key customer account management or trade development experience.
- Demonstrated ability to use syndicated data systems such as Circana or NielsenIQ and POS metrics to build growth strategies.
Nice To Haves
- Experience working with third-party sales broker agencies and distributor networks.
- Track record of joint business planning (JBP) and 7P execution in Wholesale, Military, or Natural channels.
Responsibilities
- Drive commercial ownership across assigned customer accounts in the Regional Grocery - Wholesale, Military & Natural channel and deliver share, volume, and financial targets.
- Proactively identify distribution gaps and growth opportunities and expand brand presence within established financial boundaries.
- Address market headwinds, category dynamics, and structural complexities with a solution-oriented approach focused on controllable factors.
- Connect internal cross-functional partners, sales broker teams, distributor networks, and retail buyers to optimize end-to-end commercial value.
- Build trust, align priorities, and establish joint accountability across third-party sales agencies through coaching and performance reviews.
- Use syndicated data, POS analytics, and shopper insights to develop data-grounded strategies and compelling commercial narratives.
- Translate analytical insights into disciplined execution and strong on-shelf performance.
Benefits
- Salaried employees may be eligible for discretionary bonuses and profit-sharing.
- Long-term incentives may be available for Executive-level roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
