Associate, Creator Operations

New Engen, Inc.•Rogers, AR

3h•$45,000 - $50,000•Hybrid

About The Position

As an Associate, Creator Operations, you will help bring influencer marketing campaigns to life alongside the Creator Operations and Client Engagement teams. You will support creator identification and recruitment, campaign logistics, and the accurate, timely delivery of content. The role offers hands-on experience working with creators, supporting campaigns for leading brands, and learning the operational side of the creator economy. This is a hybrid role requiring in-office work 2–3 times per week in Northwest Arkansas. New Engen describes its work environment as remote or hybrid, with flexible hours.

Requirements

0–2 years of experience in influencer marketing, social media, digital marketing, project coordination, or a related field; relevant internships and hands-on experience are welcome.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks, deadlines, and priorities.
Excellent written and verbal communication skills and confidence interacting professionally with creators and internal stakeholders.
Familiarity with major social media platforms, including Instagram, TikTok, and YouTube, and an interest in the creator economy.
Comfort working with spreadsheets, shared documents, and digital tools to organize information and track progress.
A proactive, solutions-oriented mindset and willingness to ask questions, learn quickly, and take ownership of assigned responsibilities.
Ability to collaborate effectively in a fast-paced, team-oriented environment.
Genuine interest in influencer marketing, creator partnerships, and helping brands connect with audiences through engaging content.

Responsibilities

Research and identify creators who align with campaign objectives, target audiences, and brand requirements.
Support creator outreach, recruitment, and onboarding, and maintain accurate creator information while helping build a strong, diverse network of creator partners.
Communicate with creators throughout the campaign lifecycle about expectations, timelines, deliverables, and next steps.
Support creator negotiations, contracting, and coordination of campaign requirements; help troubleshoot questions and escalate complex issues when appropriate.
Monitor creator participation, campaign timelines, and content deliverables to keep projects on track.
Review submitted content for alignment with campaign briefs, brand guidelines, and contractual requirements.
Coordinate content revisions, approvals, and final deliverables with creators and internal stakeholders.
Identify potential delays or issues and communicate updates to appropriate team members.
Keep creator records, campaign documentation, contracts, and deliverable trackers organized and up to date.
Support administrative and operational workflows, and help ensure creator obligations, deadlines, and campaign requirements are documented and fulfilled.
Partner with Creator Operations, Client Engagement, and other cross-functional teams to support campaign execution.
Contribute ideas to improve workflows, processes, and the creator experience.
Stay informed about emerging social media platforms, creator trends, and the influencer marketing landscape.