Associate Clinical Specialist, Pain Interventions - Tallahassee, FL / Southwest Georgia

Medtronic•Tallahassee, FL

4d•$64,000 - $96,000•Onsite

About The Position

The Associate Clinical Specialist supports Medtronic’s Neuromodulation Pain, Target Drug Delivery, and Interventional Therapies through surgical coverage, follow-up support, troubleshooting, customer service, education, and basic market development. The role provides technical support during procedures, assists with device selection and programming, supports patients through clinical care, and trains healthcare professionals on Medtronic products and therapies. This is a field-based position serving hospitals, clinics, and physician offices across Southwest Georgia and the Tallahassee area, including Thomasville, Valdosta, and Moultrie. The specialist must reside within the territory and drive to multiple accounts approximately 50% of the time, including overnight travel. The role may require schedule flexibility, including weekends, evenings, and nights, and travel to other districts as needed. A valid driver’s license and active vehicle insurance are required.

Requirements

High school diploma or GED and at least 4 years of clinical or medical sales experience; or an associate degree and at least 2 years of clinical or medical sales experience; or a bachelor’s degree.
Valid driver’s license and active vehicle insurance policy.
Ability to reside within the assigned territory and drive to multiple accounts, with travel approximately 50% of the time and occasional overnight travel.
Ability to serve as the primary resource for scheduled and unscheduled clinical events, with periodic weekend, evening, and night work and possible overnight travel within the district or neighboring districts.
Ability to work efficiently and autonomously with little direction outside clinical events.
Ability to use healthcare universal precautions to minimize exposure to infectious disease and radiation.
Ability to wear a 7–9 lb protective lead apron for extended periods in the operating room.
Ability to lift up to 40 lbs.
Ability to sit, stand, and/or walk for 8 or more hours per day and bend, stoop, squat, and balance frequently.
Close vision, distance vision, depth perception, and ability to adjust focus for travel and personal-computer use.
For baccalaureate degrees earned outside the United States, a degree meeting the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
For roles below Principal level, unrestricted U.S. work authorization is required at hire and for the duration of employment.

Nice To Haves

Bachelor’s degree in a healthcare-related field.
Registered nurse or healthcare professional experience in a sterile environment.
Clinical experience with implantable neurological products and patient care.
Experience servicing medical personnel on product use.
Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, the operating room, pain management, or home health care.
Understanding of basic reimbursement and the healthcare environment.

Responsibilities

Represent Medtronic during surgical procedures by ensuring required equipment and products are available, providing technical support and device selection, and programming and testing device systems.
Manage patients through the clinical process and educate them about Medtronic product features and benefits.
Provide clinical support for surgeries, reprogramming, troubleshooting, and follow-up visits in hospitals and clinics.
Respond promptly and appropriately to technical inquiries from customers, patients, and colleagues.
Maintain working knowledge of competitive products.
Educate and train physicians, hospital personnel, and office staff through individual teaching sessions, in-services, education programs, seminars, and symposia.
Assist management and the Sales Training department with training new district employees.
Complete required event reporting and documentation using Medtronic technology tools.
Place customer-service orders for pending purchase orders and product replacement, and work with materials management to collect purchase orders for covered cases.
Manage case-coverage inventory, including timely product transactions, cycle-count accuracy, product retrievals, inventory turnover, and ensuring expired or held products are not implanted.
Contribute to quarterly district, regional, and national initiative goals.
Partner with sales representatives to achieve territory and district business goals and document quarterly activities using provided business tools.
Visit accounts to replenish literature and establish or maintain relationships with office staff.
Use Excel, a mobile phone, an iPad, a laptop, and/or a Samsung tablet regularly.
Manage business expenses and budgets effectively and within the required timeframe.
Understand applicable quality policies and systems.
Complete new-hire therapy training as directed by medical education.
Remain flexible for clinical events outside normal business hours, including weekends and after-hours events, as directed by the Clinical Specialist Manager.
Travel to cover district cases and occasionally cases in other districts, as directed by the Clinical Manager.
Attend national meetings, district meetings, and other requested training.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Global well-being program (Simple Steps).
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.