Clinical Specialist, Pain Interventions - Salt Lake City, UT

Medtronic•Salt Lake City, UT

8d•$76,000 - $114,000•Onsite

About The Position

Medtronic is seeking a Clinical Specialist to support Neuromodulation Pain and Target Drug Delivery therapies in the Salt Lake City territory. This field-based role requires residence within the territory and travel to multiple accounts, with driving for approximately 50% of the time and occasional travel outside the district. The specialist provides clinical support for surgical procedures, patient follow-up, troubleshooting, programming, and education, while conducting basic market development activities as territory needs require. The position serves as a device specialist during procedures and supports patients, physicians, hospital personnel, and office staff in the use of Medtronic products and therapies. The specialist also manages assigned inventory, supports account relationships and sales initiatives, maintains compliance and documentation, and may mentor and train colleagues. The schedule may include clinical events outside normal business hours, including evenings, nights, and weekends.

Requirements

One of the following education and experience combinations: high school diploma or GED and at least 6 years of clinical or medical sales experience; associate degree and at least 4 years of clinical or medical sales experience; or bachelor's degree and at least 2 years of clinical or medical sales experience.
Reside within the assigned territory.
Valid driver's license and active vehicle insurance; driving record will be reviewed.
Ability to drive approximately 50% of the time within the assigned territory and undertake overnight travel as needed.
Ability to serve as the primary resource for scheduled and unscheduled clinical events, including periodic weekends, evenings, and nights.
Ability to work efficiently and autonomously with little direction outside clinical events.
Ability to attend national and district meetings and other training as requested.
Ability to use healthcare universal precautions to minimize exposure to infectious disease and radiation.
Ability to wear a 7–9 lb protective lead apron for extended periods in the operating room.
Ability to lift up to 40 lbs.
Ability to sit, stand, and/or walk for 8 or more hours per day.
Ability to bend, stoop, squat, and balance frequently.
Close and distance vision, depth perception, and ability to adjust focus for travel and computer use.
For bachelor's degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
For roles below Principal level, unrestricted U.S. work authorization is required at hire and throughout employment.

Nice To Haves

Registered nurse or healthcare professional with experience in a sterile environment.
Clinical experience with implantable neurological products and patient care.
Experience servicing medical personnel on product use.
Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedics, operating room, pain management, or home health care.
Understanding of basic reimbursement and the healthcare environment.
Excellent organizational skills and ability to work under pressure.

Responsibilities

Represent Medtronic as the device specialist during surgical procedures, ensuring required equipment and products are available, providing technical support and device selection, and programming and testing device systems.
Manage patients throughout clinical processes and educate them about Medtronic product features and benefits.
Provide clinical support for surgeries, reprogramming, troubleshooting, and follow-up care in hospitals and clinics.
Educate and train physicians, hospital personnel, and office staff through individual teaching, in-services, education programs, seminars, and symposia.
Respond promptly and professionally to device-related questions from customers and patients.
Remain flexible to support or attend clinical events outside normal business hours, including weekends and after hours as directed by the Clinical Specialist Manager.
Follow company policies and complete required event reporting and documentation using Medtronic technology tools.
Manage case coverage inventory, including timely product transactions, cycle counts, product retrievals, inventory turnover, and compliance with product expiration and hold requirements.
Contribute to quarterly district, regional, and national initiatives by collaborating with colleagues and communicating with leadership.
Maintain working knowledge of competitive products.
Visit accounts regularly to establish and maintain relationships with office staff and healthcare providers.
Place customer service orders for pending purchase orders and product replacement.
Work with materials management to collect purchase orders for cases covered in the territory or district.
Maintain understanding of applicable quality policies and systems.
Assist Management and Sales Training with education and training of new district employees.
Regularly use Excel, a mobile phone, an iPad, a laptop, and/or a Samsung tablet.
Manage business expenses and budgets effectively and within required timeframes.
Mentor Associate Clinical Specialists.
Complete new-hire therapy training and corporate compliance training by the required deadlines.
Travel to cover cases within the district and occasionally in other districts as directed by the Clinical Manager.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance/reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.