Associate Clinical Specialist CRM - Mountain View

Medtronic • Mountain View, CA

7d • $70,000 - $79,000

About The Position

Medtronic’s Cardiac Rhythm Management (CRM) team is hiring an Associate Clinical Specialist to provide technical, educational, operational, and sales support to help the district meet its sales and customer service objectives. The role supports CRM devices and therapies, including pacing, defibrillation, and remote monitoring solutions, and requires collaboration with customers and field partners to support reliable products, quality service, and positive patient outcomes.

The position covers the Mountain View territory. The employee must reside within the assigned area and travel regularly to customer accounts, with extensive territory travel and independent driving approximately 80% of the time. Availability for urgent customer needs, weekends, holidays, and occasional after-hours coverage is required as business needs dictate. A valid driver's license, active auto insurance, and a driving record meeting company standards are required.

The work includes supporting clinical activities and implants, conducting system checks and interrogations, troubleshooting, educating clinical and field audiences, and coordinating documentation, inventory, equipment, software, and coverage logistics. The role also supports sales objectives through customer opportunity identification, purchase-order activities, competitive-trend monitoring, and feedback to sales leadership and field partners. Physical and clinical-environment requirements include lifting up to 40 pounds, extended periods of sitting, standing, and walking, bending and squatting, wearing lead, and working around eye-protection requirements, infectious disease, and radiation.

Candidates must meet one of the listed education and experience pathways: high school diploma plus at least four years of qualifying work experience; associate degree plus at least two years of qualifying work experience; or a bachelor's degree. The stated salary range is $70,000–$79,000, and the position is eligible for a Sales Incentive Plan. Medtronic describes a range of benefits for eligible regular employees.

Requirements

• High school diploma plus a minimum of four years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or an associate degree plus a minimum of two years of such experience; or a bachelor's degree.
• Reside within the assigned Mountain View territory.
• Be available to support urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require.
• Valid driver's license, active auto insurance, and a driving record that meets company standards.
• Meet the position's physical demands, including frequent two-handed lifting of up to 40 pounds, sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
• Work in clinical environments with exposure to eye protection, infectious disease, and radiation, and wear 7–9 pounds of lead for extended periods.
• Maintain the vision capabilities necessary to support patient care and field-based responsibilities.
• For roles below Principal level, possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Nice To Haves

• B.A./B.S. degree in nursing, life sciences, or biomedical engineering.

Responsibilities

• Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Support onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase-order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
• Perform the described physical job requirements and work effectively in clinical environments.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps global well-being program
• Incentive plans
• 401(k) plan with employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
• Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
• Sales Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level