About The Position

Abbott is hiring an Associate Clinical Specialist for its Cardiac Rhythm Management division. This is a field-based position associated with Gainesville, Florida; the job posting lists the workplace location as remote. Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, and technical support, responding to inquiries from physicians, healthcare professionals, patients, and field sales staff about Cardiac Rhythm Management products. The role serves as a senior clinical interface between the medical community and the business, builds customer relationships, provides regional case coverage, and delivers training and clinical support. The specialist also supports sales and training activities, clinical studies and data collection, troubleshooting, and new-product in-service training. The position mentors less experienced Clinical Specialists and develops engineering, sales, and technical skills in support of the Arrhythmia Management strategy. Travel is required 50% of the time.

Requirements

  • Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
  • 0–2+ years of related experience or program certification from an accredited cardiac training program.
  • Certifications in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with catheterization laboratory and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills; ability to meet deadlines.
  • Detail-oriented and able to work independently.
  • Ability to collaborate with engineers, technical specialists, vendors, and customers to achieve goals.
  • Ability to manage multiple assignments efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring presentation materials.

Responsibilities

  • Serve as a clinical interface between the medical community and the business.
  • Build and maintain credible customer relationships and share product expertise.
  • Provide engineering, sales, educational, and clinical support in response to field inquiries.
  • Maintain thorough knowledge of CRM products, related technical information, trends, and industry participants, and provide regional case coverage.
  • Develop, lead, or facilitate CRM product training for healthcare professionals.
  • Provide backup support for sales, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
  • Mentor and provide leadership to less experienced Clinical Specialists.
  • Continue developing engineering, sales, and technical skills in alignment with the Arrhythmia Management strategy.

Benefits

  • Career development opportunities with an international company.
  • Potential eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.
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