Associate, Client Solutions
GLG
·
Posted:
August 24, 2023
·
Onsite
About the position
The job overview for the Client Solutions Associate position at GLG in Seoul is to support clients in the U.S and EMEA by providing custom learning solutions and facilitating interactions between clients and industry experts. The associate will work closely with senior members of the Client Solutions organization to fulfill client requests, translate project scopes, and expand GLG's network. The ideal candidate should have a bachelor's degree, fluency in English and Korean, strong problem-solving skills, and a passion for client service and building relationships. They should also have 0 to 2 years of relevant industry experience and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
- Support the GLG Americas/EMEA Client Solutions teams with key tasks for institutional clients
- Translate project scopes and Network Member responses (Korean/English) across various industries
- Expand GLG Network and explain GLG's value proposition to industry thought leaders
- Match thought leaders with clients based on project objectives
- Engage with Network Members to understand their capabilities and knowledge
- Consult with Client Solutions Managers to fulfill time-sensitive project requests for clients in the U.S. and EMEA
- Support client-facing Client Solutions team in growing client relationships
- Exhibit strong business communication and client service skills
- Learn compliance policies and procedures to protect client engagements
- Perform other research tasks as required
- Have a Bachelor's degree or higher from a top tier university
- Be fluent in English and Korean
- Demonstrate attention to detail in a fast-paced environment
- Possess strong problem-solving skills and a desire to learn
- Have a passion for client service and building relationships
- Desire to work in a collaborative environment
- Have 0 to 2 years of relevant industry experience
- Possess superior communication and interaction skills
- Have a successful track record managing multiple tasks and working in team environments
Requirements
- Bachelor's degree or higher from a top tier university
- Fluency (oral and written) in English and Korean
- Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment
- Strong problem-solving skills and insatiable desire to learn about new topics
- Passion for client service and building relationships across the full professional spectrum
- Strong desire to work in a collaborative environment
- 0 to 2 years of relevant industry experience in recruitment, internet/market research, outreach, partnership, business development
- Superior communication and interaction skills, including demonstrated oral, written and presentation abilities
- Successful track record managing multiple, simultaneous complex tasks and working in team environments
Benefits
- Bachelor's degree or higher from a top tier university
- Fluency (oral and written) in English and Korean
- Demonstrated commitment and attention to detail
- Strong problem-solving skills
- Passion for client service and building relationships
- Desire to work in a collaborative environment
- 0 to 2 years of relevant industry experience
- Superior communication and interaction skills
- Successful track record managing multiple tasks and working in team environments
- Act with the highest integrity and professionalism
- Utilize superior analytical and problem-solving skills
- Thrive in a high-energy, fast-paced environment
- Think creatively and focus on opportunities for growth
- Exhibit relentless attention to detail
- Express a strong desire to work in a team
- Respond quickly and effectively to management direction, clients' requests, and team members' needs
- Demonstrate the ability and initiative to handle increasing responsibility over time