Associate Business Analyst

Sapiens•,
•Remote

About The Position

The Associate Business Analyst works under guided supervision to support the implementation and enhancement of software products for new and existing clients. The role supports project teams in ensuring technology solutions accurately address business needs and objectives. The Associate Business Analyst assists with gathering and documenting business requirements, verifying the quality of delivered products, and testing products against design specifications. The position develops product knowledge and insurance-industry insight while learning internal processes, standards, and best practices. It builds foundational skills in business modeling, requirements analysis, and iterative software development methodologies. With mentorship, the Associate Business Analyst contributes to project deliverables and supports client collaboration, testing, issue investigation, and project risk communication.

Requirements

  • 1 to 2 years of experience working with Life Insurance Systems or with an insurance carrier.
  • Experience working with life or annuity insurance products in a professional or academic setting.
  • Experience assisting with gathering business requirements and documenting functional specifications.
  • Experience supporting the creation of test plans, test cases, and acceptance criteria for system testing.
  • Basic experience working with XML files.
  • Familiarity with a born-in-the-cloud environment, cloud-native platforms, SaaS-based Life and Annuity solutions, and modern cloud infrastructure such as AWS, Azure, or GCP as applied to insurance product delivery.
  • Excellent written, verbal, and presentation skills.
  • Ability to work independently within a team environment.
  • Excellent organizational, analytical, and problem-solving skills.
  • Systems-oriented approach, interest in learning new products and tools, and self-motivation as a learner.
  • Willingness to follow verbal or written instructions.
  • Ability to learn basic technical skills for product configuration, testing, or problem analysis.
  • Good judgment in identifying which decisions are within personal scope and which should be referred to a supervisor or manager.
  • Proficiency with Microsoft Office applications, including Outlook, Visio, Word, and Excel.
  • Associate degree, preferably in Computer Science, Information Technology, Business Technology, or a related field, or equivalent life insurance industry work experience.
  • Ability to perform all essential functions and responsibilities for the position classification.

Nice To Haves

  • Exposure to ACORD Standards.
  • LOMA or another equivalent industry certification.
  • Associate degree in Computer Science, Information Technology, Business Technology, or a related field.

Responsibilities

  • Participate in collaborative sessions with clients to understand business goals and gather requirements.
  • Assist with creating project deliverables, including requirements documents, test plans, and user guides.
  • Support functional and user acceptance testing as needed.
  • Assist in investigating and analyzing client-reported issues and defects.
  • Join internal design and review meetings to learn about technical system implementations.
  • Help the project management team identify and communicate potential risks or improvement areas.
  • Support the project management team in proactively identifying and communicating scope issues or opportunities for work.
  • Assist in gathering and documenting business requirements and functional specifications.
  • Support quality assurance and verify that delivered products meet design specifications.
  • Develop product knowledge and insight into the insurance industry while learning internal processes, standards, and best practices.
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