Business Support Analyst Associate

BHS•Kentucky - Work from Home, KY

2d•Remote

About The Position

Baptist Health is seeking a Business Support Analyst Associate to support the BHS centralized business office. This remote position requires residency in Kentucky or Indiana. The role is responsible for the technical administration, maintenance, and extraction of data from computer applications used exclusively by the centralized business office. It also serves as a project management resource for software review, implementation, upgrades, and changes, and coordinates initial and ongoing application and systems training for departmental users.

Requirements

Associate degree and two years of job-related experience, or an additional two years of direct experience in lieu of the degree.
Demonstrated problem-solving ability, flexibility, sound judgment, and discretion.

Nice To Haves

Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL, and Crystal Reports.

Responsibilities

Test, debug, train users on, document, release, install, and support systems and applications used by BHS business facilities and offices.
Initiate and update payer EFT and ERA enrollments.
Participate in project teams, special projects, and other tasks assigned by leadership.
Serve as system administrator for payer and vendor website portals.
Write reports from the core financial system and bolt-on applications as requested.
Submit help desk tickets to payers and vendors as needed.
Collaborate with company management to identify training needs and schedule appropriate employee training, incorporating feedback to improve operations.
Serve as a resource to other staff.
Meet goals and objectives within established deadlines.
Support a team environment, adapt to new situations, help others adapt, modify behavior when needed, and demonstrate concern and support for others.