Associate Business Analyst, Growth & Business Operations
About The Position
Benefitfocus is seeking an analytical and detail-oriented professional to provide reporting, business analysis, and operational support across the organization. The role partners with leaders in Sales, Finance, Wealth Management, Operations, Product, and Client Management to deliver actionable insights, support strategic growth initiatives, and improve business performance through data-driven decision-making. The role is based near the Charleston, South Carolina office, with expected onsite presence an average of up to 2–3 days per week to support team and business priorities. Responsibilities include supporting growth initiatives and cross-sell efforts, financial and operational analysis, reporting and dashboard development, performance monitoring, governance support, and process improvement.
Requirements
- Bachelor's degree required.
- 0–2 years of professional experience in business analysis, financial analysis, sales operations, business operations, reporting, or related disciplines.
- Strong analytical and problem-solving skills, including the ability to interpret, analyze, and present data effectively.
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data analysis, and reporting.
- Strong attention to detail and commitment to data accuracy.
- Effective written, verbal, and interpersonal communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Nice To Haves
- Bachelor's degree in Business Administration, Finance, Accounting, Economics, Data Analytics, Information Systems, or a related field.
- Experience with reporting tools, business intelligence platforms, CRM systems, or financial systems.
- Experience identifying process improvement opportunities and supporting implementation efforts.
- Exposure to operational reporting, forecasting, revenue tracking, or business performance analytics.
Responsibilities
- Support Benefitfocus growth initiatives, including analytics and operational support for Benefitfocus-Wealth bridge opportunities and cross-sell efforts.
- Assist with financial analysis, forecasting support, revenue tracking, compensation analytics, bookings reporting, and business performance measurement.
- Collect, organize, validate, and analyze data to support operational and strategic business objectives.
- Develop recurring and ad hoc reports, dashboards, and executive reporting packages that provide actionable business insights.
- Monitor key business performance metrics and identify trends, risks, and opportunities for improvement.
- Support operational governance, reporting processes, and performance measurement associated with strategic growth initiatives.
- Partner with stakeholders across multiple functions to document business requirements and support process improvement initiatives.
- Evaluate workflows and recommend efficiencies that improve effectiveness, scalability, and decision-making.
- Create and maintain process documentation, reporting procedures, and business support materials.
- Utilize reporting, business intelligence, CRM, and financial analysis tools to support business performance management and decision-making.
- Collaborate across departments to gather information, analyze business needs, and support strategic initiatives.
- Provide analytical support for client, product, operational, financial, and growth-related business activities.
Benefits
- Health, dental, vision, and life insurance plans.
- 401(k) savings plan with company matching contributions up to 6%.
- Employer-paid Voya Retirement Plan cash balance retirement plan (4%).
- 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
- 40 hours of paid volunteer time per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
