Associate Brokerage Accounts

CEVA Supply Chain•Green Bay, WI

About The Position

Associate Brokerage Accounts analyzes, designs, and manages transportation solutions that support customer supply chain objectives. The role serves as a strategic liaison between shippers and carriers, ensuring efficient, compliant, and cost-effective logistics execution. It involves independent judgment in carrier selection, pricing strategy, service design, and decisions intended to achieve desired margins. The position partners with operations, finance, and legal teams to structure service agreements and resolve complex issues, and provides input into process improvements and operational standards. Travel is required as needed. The job description notes that duties and responsibilities may be modified or expanded to meet business needs.

Requirements

Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field; two years of equivalent work experience may be considered.
Active listening, persuasion, and clear communication skills.
Excellent proficiency in Microsoft Office Suite, especially Excel, and experience with industry-standard CRM or financial reporting software.
Strong problem-solving capabilities and ability to work in high-pressure environments.
Excellent negotiation and conflict-resolution skills.
Proficiency with Transportation Management Systems (TMS) and experience using load boards.
Ability to apply critical thinking to resolve complex financial discrepancies independently.
Strong organizational skills.
High motivation and ability to handle rejection to consistently meet goals.
Ability to follow policies; read, write, and interpret; perform basic arithmetic; use hands to finger, handle, or feel; sit, walk, or stand for the duration of a shift; perform essential job functions requiring visual acuity; conduct physical tasks with a full range of motion throughout the warehouse; and lift or carry items up to 50 pounds.

Nice To Haves

Experience in the freight brokerage, logistics, or 3PL (Third-Party Logistics) industry is preferred.

Responsibilities

Analyze shipper transportation needs and develop customized logistics strategies.
Evaluate carrier networks and recommend sourcing solutions based on cost, service, and risk.
Provide customers with consultative guidance on supply chain efficiencies and market conditions.
Use independent judgment in carrier selection, pricing strategy, and service design.
Assess service failures and determine corrective actions, including carrier replacement or escalation.
Evaluate cost, speed, and service-reliability tradeoffs when structuring transportation solutions.
Interpret and apply FMCSA regulations and internal risk policies to carrier selection and load execution.
Determine carrier eligibility based on safety ratings, insurance coverage, and service performance.
Mitigate operational and financial risk through informed decision-making.
Conduct cost-benefit analyses to support pricing and routing decisions.
Monitor transportation performance metrics and recommend improvements.
Influence margin outcomes through analytical decision-making and independent decisions.
Partner with operations, finance, and legal teams to structure service agreements and resolve complex issues.
Provide input into process improvements and operational standards.
Perform other duties as required.

Benefits

Competitive wages depending on location and experience; paid bi-weekly.
401(k) plan with company match after one year.
Tuition reimbursement program.
Holiday pay and accrued paid time off programs, including vacation and PTO.
Medical, dental, vision, and voluntary benefits available on day one.
Basic life insurance.
Basic AD&D coverage.
Supplemental life and supplemental AD&D coverage.
Short-term and long-term disability coverage for full-time employees following 180 days.
Paid parental leave for both moms and dads.
Paid bereavement leave.
Paid jury duty.