Associate Analyst, Brokerage Operations

Fidelity Investments•Jersey City, NJ
•$48,000 - $91,000

About The Position

The Associate Analyst, Brokerage Operations (also listed as Accounts Control Associate Analyst) analyzes, researches, and monitors exceptions in account balances to help ensure the accuracy and integrity of Fidelity’s books, records, and reports. The role supports reconciliations performed daily, weekly, monthly, or quarterly to identify bookkeeping discrepancies and alert operations management. It works with business partners in the Operations and Service Group and Fidelity Capital Markets to investigate account-balance variances, understand their impact, and determine remediation steps. The position may be filled at the Senior Representative (level 2) or Associate Analyst (level 3) level, depending on skills and experience. Fidelity’s broker dealers submit financial and operational reports to regulators, primarily to protect customers. Accurate stock records and broker confirmations are important to Fidelity’s reputation and integrity and to customer trust. Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout; current onsite requirements vary, and expectations may evolve.

Requirements

  • Bachelor's degree in Finance or Business.
  • At least 2 years of brokerage operations or stock record experience.
  • Ability to read a stock record.
  • Knowledge of brokerage operations systems.
  • Excellent verbal and written communication and organizational skills.
  • Ability to work effectively in a team environment with peers and all levels of management.
  • Strong interpersonal skills and attention to detail.
  • Strong analytical, research, and problem-solving skills.
  • Ability to multitask and prioritize to meet deadlines.
  • Ability to enhance reporting processes and systems.
  • Intermediate to advanced knowledge of Microsoft Office applications, including Excel, Word, and PowerPoint.

Nice To Haves

  • Clearing broker/dealer operations experience.
  • Strong interest in the financial services industry.

Responsibilities

  • Assist in coordinating quarterly security physical counts.
  • Analyze and research stock record and cash breaks to maintain accurate books and records.
  • Analyze, research, and report exceptions on the Fails file versus Trial Balance for broker dealers and RVP/DVP accounts.
  • Analyze, reconcile, and monitor depository breaks for DTCC and BONY.
  • Identify, report, and monitor illogical street-side exceptions.
  • Reconcile foreign depository, tri-party, and external custodian accounts to identify differences and ensure resolution entries are processed correctly.
  • Prepare and track outgoing quarterly audit confirmation letters for broker fails, stock loan/borrow, transfers, conversions, and repurchase agreements.
  • Verify and respond to incoming quarterly audit confirmation requests from contra brokers.
  • Monitor and track aged BDS/branch deposit stock transfer items.
  • Identify control enhancements, risk factors, and improvement opportunities.
  • Interact with external auditors and examiners.
  • Research and resolve escalated issues.
  • Conduct integrity testing on system-generated reports.
  • Assist with operations reporting requirements and analysis.
  • Assist with enhancements to process and reporting automation.
  • Collaborate on special projects and ad hoc requests.

Benefits

  • Comprehensive health care coverage.
  • Emotional well-being support.
  • Retirement benefits.
  • Paid time off.
  • Parental leave.
  • Charitable giving employee match program.
  • Educational assistance, including student loan repayment, tuition reimbursement, and learning resources.
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