Brokerage Operations Intern

Ryan Specialty • Burbank, CA

14h

About The Position

RT Specialty, a division of Ryan Specialty, is a wholesale distributor of specialty insurance products and services. The Brokerage Operations Intern provides operational support to the brokerage team by handling day-to-day tasks, helping operations run smoothly, supporting regulatory compliance, and facilitating communication across the team. The role works closely with brokers to help complete transactions on time, process paperwork, and coordinate with other departments.

The position supports the execution and improvement of operational procedures, prepares and organizes documents, maintains client and transaction records, responds to broker requests, contributes to compliance reporting, and assists with risk controls and other ad hoc requests. A bachelor’s degree is required; relevant disciplines include Business Administration, Sales, and Risk Management. Related disciplines or commensurate work experience may also be considered. Minimum requirements for state P&C and/or surplus line licenses apply.

Requirements

• Bachelor’s degree required; a related discipline or commensurate work experience may be considered.
• 0+ years of experience in the insurance industry or underwriting.
• Minimum requirements for state P&C and/or surplus line licenses.

Nice To Haves

• A degree in Business Administration, Sales, or Risk Management.

Responsibilities

• Assist with and coordinate day-to-day brokerage operations and support the implementation and improvement of operational procedures.
• Coordinate with brokers to prepare documents and cover letters for marketing renewal business; provide administrative support with filing, printing, and archiving.
• Administer and accurately update new and existing client information in required systems.
• Maintain organized and accurate records of client accounts, transactions, and related documentation, ensuring compliance with record-keeping regulations.
• Answer broker requests and questions by telephone, email, chat, or in person.
• Contribute to compliance reports related to brokerage operations and collaborate with broker and finance teams on business requirements.
• Follow regulatory requirements and internal policies and assist with preparing compliance reports.
• Help identify and mitigate operational risks and collaborate with risk management teams to implement controls.
• Support the Brokerage team with ad hoc tasks and requests.

Benefits

• Paid time off for company holidays, vacation, sick, and personal days.
• Paid parental leave.
• Mental health services.
• Comprehensive benefits package intended to support employees’ and their family members’ physical, financial, and emotional well-being.
• Full-time roles are eligible for bonuses and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern