Brokerage Operations Intern

Ryan Specialty • Burbank, CA

2d

About The Position

RT Specialty, a division of Ryan Specialty, is a wholesale distributor of specialty insurance products and services, serving retail brokerage firms across property, casualty, professional lines, transportation, and workers’ compensation. The role provides operational support to the brokerage team by handling day-to-day tasks, supporting compliance, facilitating communication, and coordinating paperwork and other departmental needs to help ensure timely completion of transactions. The position assists with brokerage operations and procedures, client records, customer service, compliance reporting, and operational risk controls.

Requirements

• Bachelor’s degree required; a related discipline or commensurate work experience may be considered.
• Minimum requirements for state property and casualty and/or surplus lines licenses.
• 0+ years of experience in the insurance industry or underwriting.

Nice To Haves

• Bachelor’s degree in Business Administration, Sales, or Risk Management preferred.

Responsibilities

• Assist with and coordinate day-to-day brokerage operations and support the implementation and improvement of operational procedures.
• Coordinate with brokers to prepare documents and cover letters for marketing renewal business; provide administrative support with filing, printing, and archiving documents.
• Administer and accurately update new and existing client information in required systems.
• Maintain organized records of client accounts, transactions, and related documentation, ensuring compliance with record-keeping regulations.
• Respond to broker requests and questions by telephone, email, chat, or in person.
• Contribute to compliance reports related to brokerage operations and collaborate with broker and finance teams on business requirements.
• Follow regulatory requirements and internal policies and assist with preparation of compliance reports.
• Help identify and mitigate operational risks and work with risk management teams to implement controls.
• Support the brokerage team with ad hoc tasks and requests.

Benefits

• Paid time off for company holidays, vacation, sick, and personal days.
• Paid parental leave.
• Mental health services.
• Full-time roles are eligible for bonuses and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern