Associate Banker, 30 Hours, Nashua, NH - Nashua South Branch
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You build trusted relationships, share product knowledge, and help clients find solutions that support their financial goals. The role contributes to branch success through client service, account servicing and maintenance, new account opening, support with everyday transactions and digital banking tools, and branch operations. You must follow all applicable policies, procedures, and regulatory and banking requirements.
Requirements
- Ability to put clients first and exceed their expectations through attentive, friendly service.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
- Ability to resolve client issues quickly and accurately, with attention to detail.
- Ability to work collaboratively as a team to deliver consistent, seamless service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch and provide attentive, friendly service.
- Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
- Service and maintain accounts and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Listen to clients, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions to help them meet their financial goals.
- Partner with other branch team members to provide seamless service and help clients achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Commission-based pay and/or discretionary incentive compensation may be available in eligible roles
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
