Hiring Event - Associate Banker (30 Hours) El Paso, TX Area - Bilingual English Spanish Preferred

JPMorganChase • El Paso, TX

1d • Onsite

About The Position

As an Associate Banker within Chase, you will represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create memorable experiences for clients. You will contribute to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals. This role is for 30 hours in the El Paso, Texas area; bilingual English and Spanish skills are preferred.

Requirements

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships by demonstrating genuine care and concern during client interactions.
• Ability to communicate clearly and politely to understand and help clients, anticipate their needs, and engage them effectively.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as a team to elevate the client experience and deliver seamless service with care and sincerity.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.
• Bilingual in English and Spanish.

Responsibilities

• Welcome clients as they enter the branch and provide attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions to build client relationships and help clients achieve their financial goals.
• Partner with branch team members to deliver seamless service and support clients.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, in accordance with bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED