About The Position

The Associate Banker II brings TD’s human, relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and supports consumer product needs while building meaningful relationships through accurate, confident, and clear service. It helps clients understand their options and feel supported in pursuing their financial goals, while adhering to TD’s risk and regulatory standards. The role combines transactional excellence with needs-based client engagement. It performs everyday banking transactions and basic consumer account opening and maintenance, guides client flow as a hospitality ambassador, identifies client needs and opportunities, and connects clients with appropriate partners. The Associate Banker II may serve as an escalation point for routine issues and works within established financial limits, policies, and procedures. This position is scheduled for 30 hours weekly in Tamarac, Florida. The listed pay range is $22.00–$27.75 USD. Evening, weekend, and holiday availability may be required as scheduled.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
  • Demonstrated problem-solving skills and sound judgment in decision-making.
  • Ability to schedule and prioritize work, work independently, and meet deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.
  • Bilingual Spanish preferred.

Responsibilities

  • Manage in-person and phone client flow, serve as a first point of contact for inquiries, resolve issues, and make appropriate referrals.
  • Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
  • Create personalized, client-first interactions that build trust and strengthen ongoing relationships.
  • Educate clients on banking products, services, and digital capabilities, and connect them with specialists as needed.
  • Proactively engage clients and schedule appointments for consumer account needs and relationship-deepening opportunities.
  • Complete accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
  • Identify client needs and opportunities, recommend or connect clients to appropriate solutions and partners, and support their financial objectives.
  • Perform multi-step client activities and assess routine problems using standard procedures; escalate non-standard issues as appropriate.
  • Maintain compliance with company guidelines, AML laws, and regulatory requirements, including verifying client identification and maintaining data integrity and required documentation.
  • Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.
  • Act in accordance with TD’s code of conduct and ethical standards while protecting clients, colleagues, and the Bank.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Variable compensation or incentive awards may be available, generally through participation in an incentive plan
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