Associate Banker II (30 Hours Weekly) - Tamarac (Bilingual Spanish Preferred)

TD Bank • Tamarac, FL

3d • Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by supporting clients with everyday banking, basic consumer account opening and maintenance, and product needs. The role builds meaningful client relationships through accurate, confident, and clear interactions, helps clients understand available options, and connects them with appropriate partners to support their financial goals while following risk and regulatory standards.

The position may serve as the first point of contact and hospitality ambassador for the financial center, managing in-person and phone client flow and providing a high-touch experience. It involves conducting transactions, identifying client needs, recommending or referring to relevant products and specialists, and handling routine issues within established procedures. The role also supports compliant operations, protects client relationships and information, completes required training, and contributes to a collaborative team environment.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work.
• Ability to work independently and within deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.
• Bilingual Spanish.

Responsibilities

• Manage client flow in person and by phone, serve as a first point of contact, and direct clients to appropriate partners.
• Deliver accurate and efficient everyday banking transactions and support basic consumer account opening and maintenance.
• Create personalized, relationship-driven client interactions that build trust and strengthen ongoing relationships.
• Educate clients on banking products, services, and digital capabilities, and connect them with specialists as needed.
• Identify client needs and opportunities, initiate appropriate referrals, and conduct proactive outreach, including scheduling appointments.
• Use product knowledge, insights, tools, and resources to evaluate and recommend client solutions.
• Perform a broad range of client transactions and multi-step activities within established financial limits.
• Assess routine client problems, resolve issues using standard procedures, and escalate non-standard matters appropriately.
• Maintain compliance with company guidelines, AML laws, regulatory requirements, identification verification, authentication, documentation, and data-integrity standards.
• Identify discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to team success, share insights and best practices, and participate in performance and development activities.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and access to an online learning platform.
• Reward and recognition programs.
• Base salary and variable compensation or incentive awards, potentially including cash and/or equity awards, subject to plan eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED