About The Position

The Associate Banker II brings TD’s relationship-driven banking experience to clients by delivering everyday banking services and supporting consumer product needs. The role builds meaningful client relationships through accurate, confident, and clear service, helping clients understand their options and connect with appropriate partners while following risk and regulatory standards. The position combines transactional work with needs-based client engagement. It may serve as the first point of contact and hospitality ambassador for a financial center, managing client flow and inquiries while identifying needs and opportunities. The role performs a broad range of client transactions and multi-step activities within established financial limits, provides information about banking products and services, and escalates non-standard issues as appropriate. This is a 20-hour-per-week position in Fort Lauderdale/East Sunrise, Florida. The listed pay range is $22.00–$27.75 USD. TD provides training and onboarding, development conversations, access to an online learning platform and mentoring programs, and a competitive benefits plan.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work scheduled operating hours, including evenings, weekends, and holidays.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, with the ability to be concise, clear, and consistent.
  • Demonstrated problem-solving skills and sound judgment in decision-making.
  • Ability to schedule and prioritize work, and to work independently within deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary License.
  • Bilingual Spanish.

Responsibilities

  • Manage in-person and phone client flow and serve as the first point of contact for inquiries, issue resolution, and referrals.
  • Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
  • Create personalized, client-first interactions that build trust and strengthen ongoing relationships.
  • Perform accurate and efficient everyday banking transactions, basic consumer account opening and maintenance, and multi-step activities within established financial limits.
  • Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and connect them with appropriate specialists or partners.
  • Conduct proactive client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
  • Balance client needs with sound judgment, policy adherence, and risk awareness.
  • Maintain compliance with company guidelines and regulations, AML requirements, identification verification, data integrity, authentication, and documentation standards.
  • Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
  • Complete required training, strengthen risk and compliance knowledge, and contribute to team performance and a positive work environment.
  • Share insights, lessons learned, and best practices, collaborate with team members, and embrace different perspectives.

Benefits

  • Base salary and variable compensation or incentive awards, subject to plan eligibility.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
  • Banking benefits and discounts.
  • Career development, reward, and recognition.
  • Regular career, development, and performance conversations.
  • Access to an online learning platform and mentoring programs.
  • Training and onboarding.
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