Associate Banker, 20 Hours, Suffolk, VA - Harbour View Suffolk Branch

JPMorgan Chase & Co. • Suffolk, VA

6d • $20 - $25 • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and its culture by combining hospitality, banking technology, and attentive service. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. The position is listed as 20 hours at the Harbour View Suffolk Branch in Suffolk, Virginia.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients to understand and help them, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate as a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED