Associate Banker, 20 Hours, Huntley, IL - Huntley Branch

JPMorganChase • Huntley, IL

5d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create memorable client experiences. You contribute to branch success by building trusted relationships, sharing product knowledge and solutions, and helping clients work toward their financial goals.

The role includes greeting clients, managing lobby traffic and appointments, assisting with account servicing and new account openings, educating clients about everyday banking and digital self-service options, and performing branch operations. All work must follow applicable bank policies, procedures, and regulatory requirements.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate those needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless, considerate service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Help clients with day-to-day banking transactions and explain self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Listen to clients, ask thoughtful questions, show empathy, and share product knowledge and solutions; partner with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED