Part Time (30 hours) Associate Banker, Palisades Park Branch, Palisades Park, NJ, Bilingual Korean Required

JPMorganChase • Palisades Park, NJ

2d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the brand and culture by providing hospitable, attentive service and using banking solutions and financial technology to create positive client experiences. You will contribute to branch success by building trusted relationships, sharing product knowledge and solutions, and helping clients work toward their financial goals. This part-time position is for 30 hours at the Palisades Park Branch in Palisades Park, New Jersey, and requires reading and speaking both English and Korean.

Requirements

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, understand and help with their needs, and anticipate those needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate as a team to deliver a seamless client experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to read and speak both English and Korean.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch and provide attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions to help clients achieve their financial goals.
• Partner with branch team members to provide seamless service and support client goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, in accordance with bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED