Part Time (20 hours) Associate Banker, Harbor and Lincoln Branch, Anaheim, CA Bilingual Spanish Required
About The Position
As an Associate Banker at Chase, you represent the brand and culture by delivering welcoming, attentive service and using banking solutions and financial technology to support clients. You contribute to branch success by providing exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals. This part-time role is for 20 hours at the Harbor and Lincoln Branch in Anaheim, California, and requires bilingual Spanish skills. The position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Requirements
- Ability to deliver attentive, friendly service and create a welcoming environment for clients.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to collaborate as a team to provide seamless service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Ability to read and speak both English and Spanish.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch, manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients' financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
