Associate Banker

LitFinancial Corporation • Troy, MI

9d

About The Position

LitFinancial is seeking a motivated, customer-focused Associate Mortgage Banker to support its sales team by engaging prospective clients and qualifying leads. As a first point of contact for potential borrowers, the Associate Banker uses an automated dialer system to initiate conversations, assess mortgage needs, gather preliminary information, communicate the value of mortgage products, and pass qualified prospects to Loan Officers. The role supports business growth and a high-quality client experience in a fast-paced office sales environment, with daily performance goals and an entry pathway toward becoming a licensed Loan Officer. LitFinancial offers unlimited leads, paid training and licensing, and support for career growth.

Requirements

• Customer service, call center, or sales experience, with a demonstrated track record of achieving and surpassing performance targets.
• Ability to pass the NMLS exam and fulfill requirements for obtaining both state and national mortgage licenses.
• Strong interest in the mortgage or financial services industry.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly.
• Comfort making a high volume of outbound calls and handling objections professionally.
• Goal-oriented, competitive mindset and drive to meet or exceed performance metrics.
• Ability to work efficiently in a fast-paced, team-driven environment.
• Basic computer proficiency and ability to learn new systems quickly.
• High school diploma or equivalent.

Responsibilities

• Make a high volume of outbound calls to new leads, returned inquiries, past clients, and referral sources.
• Engage prospective borrowers to understand their goals, gather preliminary information, and assess their level of interest.
• Nurture leads through consistent follow-up, clear communication, and relationship building.
• Document and track call notes, client interactions, and lead movement in CRM and lead management systems.
• Maintain a positive, professional, customer-focused tone in conversations.
• Collaborate with the Mortgage Banker team on lead strategy, pipeline priorities, and outreach campaigns.
• Qualify clients and send account information to Loan Officers to process applications.
• Communicate the benefits of the company's mortgage products and services.
• Work with Loan Officers to ensure a smooth handoff of qualified leads.
• Meet or exceed daily and weekly call quotas and performance metrics.

Benefits

• Competitive pay plus performance bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• Supportive and collaborative team environment
• Opportunities for career advancement
• Unlimited leads
• Paid training and licensing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED