Bilingual Spanish preferred (30hrs)

TD•Wyncote, PA

4d•$22 - $28•Onsite

About The Position

This role delivers TD’s relationship-driven banking experience by serving as a trusted partner to clients. It provides everyday banking services and supports consumer product needs while building meaningful relationships with accuracy, confidence, and clarity. The Associate Banker helps clients understand their options, supports their financial goals, and adheres to TD’s risk and regulatory standards. The role combines accurate transaction processing with needs-based client engagement. It may serve as the financial center’s first point of contact and hospitality ambassador, guiding client traffic, answering inquiries, resolving routine issues, and connecting clients with appropriate partners. The position uses knowledge of banking products, services, and digital capabilities to identify client needs and recommend or refer suitable solutions. It also performs a broad range of client transactions and multi-step activities within established financial limits, while escalating non-standard matters as appropriate. This is a 30-hour position in Wyncote, Pennsylvania. The listed pay range is $22.00–$27.75 USD. Spanish is preferred. The job requires availability during operating hours, including evenings, weekends, and holidays as scheduled. Physical activities include frequent sitting, standing, walking, and sedentary work; continuous multitasking, use of standard office equipment, concentration, and reading, writing, and comprehending instructions; and occasional domestic travel and various movement and lifting activities.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Spanish language skills preferred.
Teller or cash-handling experience in a client-facing role or financial institution preferred.
Notary license preferred.

Responsibilities

Manage client flow in person and by phone, serve as a first point of contact for inquiries, resolve issues, and refer clients to appropriate partners.
Deliver consistent, relationship-driven client experiences aligned with TD’s service strategy and act as a hospitality ambassador for the financial center.
Create personalized, client-first interactions that build trust and strengthen ongoing relationships.
Educate clients about banking products, services, and digital capabilities, and connect them with specialists as needed.
Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Complete everyday banking transactions and basic consumer account opening and maintenance accurately and efficiently.
Recognize client needs and opportunities, recommend suitable solutions, and initiate referrals to specialists and other appropriate partners.
Perform a broad range of client transactions and multi-step activities within established financial limits.
Apply sound judgment, policy adherence, and risk awareness to client interactions and outcomes.
Maintain compliance with company guidelines, AML laws, and regulatory requirements, including accurate identity verification, data integrity, authentication, and documentation.
Identify discrepancies, material changes, and risk indicators, and escalate them in accordance with policy and procedure.
Complete required training and continually strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.
Act in accordance with TD’s code of conduct and ethical standards, and protect clients, colleagues, and the Bank.