Associate Banker II (20 Hours Weekly/Bilingual Spanish or French Preferred) - Hallandale

TD•Hallandale Beach, FL

6d•$22 - $28•Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by supporting clients with everyday banking transactions and basic consumer account opening and maintenance. The role builds meaningful client relationships through accurate, confident service, needs-based conversations, and referrals to appropriate partners, while adhering to risk, compliance, and regulatory standards. The position may serve as the financial center’s first point of contact and hospitality ambassador, managing client flow in person and by phone and helping clients understand banking products, services, and digital capabilities. The Associate Banker II handles a broad range of client transactions and multi-step activities within established financial limits, addresses routine requests, identifies and escalates non-standard issues, and supports client acquisition and relationship-deepening efforts through proactive outreach. The role is based in Hallandale Beach, Florida, and is scheduled for 20 hours weekly. The position requires availability during operating hours, including evenings, weekends, and holidays as scheduled. TD provides training and onboarding, development conversations, access to an online learning platform and mentoring programs, and a competitive benefits plan.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.
Bilingual Spanish or French.

Responsibilities

Manage client flow in person and by phone, serving as a first point of contact for inquiries, issue resolution, and referrals.
Deliver consistent, relationship-driven client experiences aligned with TD’s service strategy.
Create personalized client interactions that build trust and strengthen ongoing relationships.
Process everyday banking transactions accurately and efficiently, and support basic consumer account opening and maintenance.
Proactively identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and connect clients with appropriate specialists or partners.
Conduct proactive client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Balance client needs with sound judgment, policy adherence, and risk awareness.
Maintain compliance with company guidelines and regulations, including AML requirements, client identification verification, data integrity, authentication, and documentation standards.
Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, share best practices, and participate in performance and development activities.
Act in accordance with TD’s code of conduct and ethical standards, protecting clients, colleagues, and the Bank.