Associate Banker I (20 Hours Weekly) - Nanuet (Bilingual Spanish or Creole Preferred)

TD • Nanuet, NY

1d • $23 - $30 • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking with accuracy, confidence, and clarity, helping clients feel informed and supported while working toward their financial goals and upholding risk and regulatory standards.

As the first point of contact at a financial center, the Associate Banker guides client traffic and provides a high-touch, relationship-driven experience. The role completes everyday banking transactions, identifies client needs and opportunities, educates clients about products and self-service options, and refers clients to appropriate partners or specialists. It also handles routine client issues, escalates non-standard concerns, and follows policies and procedures to protect clients and the Bank.

This is a 20-hour-per-week position in Nanuet, New York. The posted pay range is $23.25–$29.75 USD per hour. The role requires availability during operating hours, including evenings, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.
• Spanish or Creole bilingual ability.

Responsibilities

• Serve as the first point of contact for clients, managing in-person and phone traffic and directing inquiries, issues, and referrals to appropriate partners.
• Act as a hospitality ambassador for the financial center and deliver consistent, relationship-driven client experiences.
• Create personalized interactions that establish trust and strengthen ongoing client relationships.
• Complete accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and recommend or refer clients to suitable solutions and specialists.
• Address routine client requests and problems using standard procedures, escalating non-standard issues appropriately.
• Balance client needs with sound judgment, policy adherence, and risk awareness.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
• Identify discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and mentoring programs.
• Reward and recognition.
• Potential eligibility for cash and/or equity incentive awards through an incentive plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED