Associate Banker I Part Time 20 Hours (Fresh Meadows)

TD•New York, NY

8d•$23 - $30•Onsite

About The Position

The Associate Banker I plays a vital role in delivering TD’s relationship-driven banking experience. As a trusted guide and hospitality ambassador for the financial center, this colleague welcomes clients, manages in-person and phone traffic, and provides accurate, efficient everyday banking transactions. The role helps clients feel informed and supported by identifying their needs, educating them about banking products and digital self-service options, and connecting them with appropriate partners to support their financial goals. The position performs a broad range of client transactions and multi-step activities within established financial limits. It handles routine client requests and straightforward problems using standard procedures, escalating non-standard issues as needed. The role operates in accordance with company guidelines, AML laws, and other regulatory requirements, with careful attention to identity verification, data integrity, authentication, documentation, and risk indicators. The Associate Banker I completes required training, contributes to a collaborative and inclusive team environment, and participates in performance and development activities. This is a part-time position scheduled for 20 hours, with work during operating hours that may include evenings, weekends, and holidays.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated effective problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary License.

Responsibilities

Serve as the financial center’s first point of contact and hospitality ambassador, managing in-person and phone client flow and directing inquiries, issues, and referrals to appropriate partners.
Deliver consistent, personalized, relationship-driven client experiences and build trust in client interactions.
Complete accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
Identify client needs and opportunities, educate clients about appropriate banking products, services, and digital capabilities, and connect clients with specialists or other partners as appropriate.
Resolve routine and straightforward client problems using standard procedures and escalate non-standard issues internally.
Balance client needs with sound judgment, policy adherence, and risk awareness to support compliant outcomes.
Verify client identification and follow AML, authentication, documentation, and data integrity requirements.
Identify potential discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
Participate in performance and development activities and embrace different perspectives.