Part Time Associate Banker I (20 hours) East Rutherford

TD Bank•East Rutherford, NJ
•Onsite

About The Position

This role brings TD's relationship-driven banking experience to life by serving as a trusted guide for clients. The Associate Banker delivers everyday banking with accuracy, confidence, and clarity, helping clients feel informed, supported, and empowered to pursue their financial goals while upholding risk and regulatory standards. As the financial center's hospitality ambassador and first point of contact, the role manages client flow, responds to inquiries, resolves routine issues, and connects clients with appropriate partners. It processes everyday banking transactions, identifies client needs and opportunities, explains products and self-service options, and recommends solutions in line with client needs, policy, and risk standards. The role performs multi-step activities within established financial limits and escalates non-standard concerns. The position contributes to a positive, collaborative team environment, completes required training, and strengthens knowledge of risk and compliance. The job is part-time, scheduled for 20 hours, with availability required during operating hours, including evenings, weekends, and holidays as scheduled.

Requirements

  • High school diploma or GED.
  • One year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
  • Clear, concise, and consistent communication skills.
  • Demonstrated problem-solving skills.
  • Ability to schedule and prioritize work, work independently, and meet deadlines.
  • Sound judgment in decision-making and problem-solving.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Manage in-person and phone client flow as the first point of contact, responding to inquiries, resolving issues, and making referrals to appropriate partners.
  • Deliver consistent, relationship-driven hospitality and personalized client-first interactions that build trust and strengthen client relationships.
  • Process everyday banking transactions and multi-step activities accurately and efficiently within established financial limits.
  • Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, recommend suitable solutions, and connect clients with specialists as needed.
  • Balance client needs with sound judgment, policy adherence, and risk awareness to support compliant outcomes.
  • Verify client identification, maintain data integrity, follow authentication and documentation standards, and comply with AML laws and regulatory requirements.
  • Identify discrepancies, material changes, and risk indicators, and escalate them in accordance with policy and procedure.
  • Complete required training and strengthen risk and compliance knowledge.
  • Participate as a team member, contribute to a positive work environment, take accountability for performance, and share insights and best practices.
  • Embrace different perspectives and collaborate with team members to support team and organizational success.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training programs
  • Mentoring programs
  • Online learning platform
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