Part Time Associate Banker I (20 hours) East Rutherford

TD • East Rutherford, NJ

8d • $23 - $31 • Onsite

About The Position

The Associate Banker I plays a vital role in delivering TD’s relationship-driven banking experience. As a trusted guide and hospitality ambassador, the role provides accurate, confident, and clear everyday banking service while helping clients feel informed and supported in pursuing their financial goals. The position operates within TD’s risk and regulatory standards.

The Associate Banker I is the first point of contact for clients at the financial center, manages in-person and phone traffic, completes everyday banking transactions, and identifies opportunities to educate clients and connect them with appropriate partners. The role handles routine client requests and multi-step activities within established financial limits, resolves straightforward issues using standard procedures, and escalates non-standard matters. It also requires compliance with company guidelines, AML laws, and regulatory requirements, including accurate identity verification and documentation.

This is a part-time role scheduled for 20 hours. The job requires availability during operating hours, including evenings, weekends, and holidays as scheduled. TD provides training and onboarding, ongoing development conversations, access to learning and mentoring resources, and a competitive benefits plan.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, and to work independently within deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Serve as the first point of contact for client inquiries, issue resolution, and referrals, managing client flow in person and by phone.
• Deliver consistent, relationship-driven client experiences aligned with TD’s service strategy.
• Create personalized interactions that establish trust and strengthen ongoing client relationships.
• Complete accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and refer them to appropriate partners or specialists.
• Use knowledge of basic banking products, tools, and resources to evaluate and recommend client solutions.
• Balance client needs with sound judgment, policy adherence, and risk awareness.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory standards.
• Identify potential discrepancies, material changes, or risk indicators and escalate them appropriately.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
• Participate in performance and development activities and demonstrate accountability for outcomes.
• Act in accordance with TD’s code of conduct and ethical standards, protecting clients, colleagues, and the Bank.

Benefits

• Base salary and variable compensation or incentive awards, subject to eligibility.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, learning resources, mentoring programs, and reward and recognition.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED