Associate Banker I - Bilingual Spanish, Russian or Turkish - 710 Old York Road, Jenkintown, PA (Full Time)

TD • Jenkintown, PA

14d • $22 - $27 • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking accurately and confidently, helps clients feel informed and supported in pursuing their financial goals, and upholds the bank’s risk and regulatory standards.

As the financial center’s first point of contact and hospitality ambassador, the Associate Banker guides client flow, handles routine transactions and inquiries, and builds relationships through personalized service. The role uses knowledge of banking products, services, digital capabilities, and available tools to educate clients, recommend appropriate solutions, and refer them to specialists or other partners when needed.

The Associate Banker performs a broad range of client transactions and multi-step activities within established financial limits. They address routine issues using standard procedures, escalate non-standard concerns, and maintain compliance with company policies, AML requirements, authentication standards, and documentation procedures. The position also includes required training, collaboration with the team, and participation in performance and development activities.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work scheduled operating hours, including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills and sound judgment.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.
• Bilingual ability in Spanish, Russian, or Turkish, as indicated by the job title.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Serve as the first point of contact for clients, manage in-person and phone traffic, respond to inquiries, resolve issues, and refer clients to appropriate partners.
• Deliver consistent, personalized, relationship-driven service as a hospitality ambassador for the financial center.
• Perform everyday banking transactions accurately and efficiently, along with multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and recommend appropriate solutions or connect clients to specialists.
• Balance client needs with sound judgment, policy adherence, and risk awareness to support compliant outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen knowledge of risk and compliance.
• Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.
• Act in accordance with TD’s code of conduct and ethical standards.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and recognition programs.
• Base salary and variable compensation or incentive awards, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED